Best experience I could have asked for. They delivered my brand new Toyota Corolla LE at night right to my door steps in Jacksonville Florida and surprised me. They went above and beyond with the process explaining every detail and explaining how to use the car. They automatically feel like family and we’re very professional, funny and caring. Heather was my representative and she did a fantastic job.
Buying a New Toyota Highlander was a joy thanks to salesman Rontise Harten or Ron. He was excellent in every way polite, kind, no pressure, answered all our questions. Being a very new employee if he did not know a answer, he would find out the answer by asking his superviser and report back to us.. We really liked him and felt like he was working with us for the whole experience. We would recommend him to all who walk into Rountree Moore Toyota . This is our 4th Toyota and this last experience was the BEST. Thank you , Thank you!!!! So ask for Ron and have a good day buying your next car!
Michael was so nice and accommodating. I was never pressured or pushed in any way. I hate having to buy cars because of the salesmen, but I will gladly deal with Rountree Moore Toyota, Michael, Victor, Anton were all amazing! Thanks Kathy
Great experience!!!! Everyone was very friendly and the manager Anton was a great help. Couldn’t be happier with my new car!
Fantastic and friendly service
I have been searching for a new (minimum 7 passenger) SUV for over a year now. I have searched Atlanta, Columbus, Macon, Warner Robins, Tifton, Valdosta, and Thomasville all in Georgia. I also spent time in Jacksonville, Tallahassee, Tampa Bay Area, and Orlando. It was not until I dealt with Rountree Moore in Lake City, FL that I decided to buy. So why? There were other dealerships willing to match their price, but it was their service. I didn't feel pressured. With a credit score over 800, I could have gone back and forth for hours, but I felt they were genuinely doing everything they could to provide me with exactly what I was looking for. Michael Dominguez was great! He worked for me in the dealership and had great knowledge of the vehicle I was looking for. That is a big deal to me. I had been to so many dealerships only to find out that I knew more about the Toyota Highlander than they did. Michael was top notch...even drove the vehicle to me so I didn't have to drive 2 hours to get it.I must also tell you that a BIG reason for purchasing at Rountree Moore Toyota in Lake City was Ali Ansari. I didn't even realize he was the General Manager until the deal was done. He was so personable and advocating for the best deal for me. He spent hours searching for the best loan terms and trade in value. Not many, if any, General Managers spend that much time working personally with customers. It is because of the Toyota family like Ali and Michael that will now do ALL of my purchasing at Rountree Moore Toyota!
Great service by J. Boozer
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