Service staff was professional and very pleasant to deal with. Service was performed quickly and efficiently. Waiting area was outstanding. TV, WiFi, coffee, etc. Overall experience was great. Would definitely recommend.
Heather was sweet as can be and very attentive to my needs and requests. I can’t imagine a better experience. She said I would t have to step foot in a dealership and the only reason I did was to pick up my car—which could have been delivered to me had I wanted. I signed the papers in less than 10 minutes
Chance Sessions makes you feel at ease, knows his facts and gives excellent service, he goes above and beyond Making sure you know the features
Heather was amazing, she gave me one of the best customer service I’ve ever had, they did everything that I was promised, and also gave me an amazing deal, hand down with this dealer, I will recommend this place and also looking forward to do more business with them
It was a very good experience. The salesman Joe was terrific, the manager gave us a deal we felt was better than the competition. And Justin in finance was great.
I dealt with Ivan and Chris Summerlin, both is the Service Department. Ivan was our technician for the oil change and was fast and courteous throughout the process. We had some additional questions about our purchased warranty and Chris answered all of questions and then some. Exceptional customer service!!!
Got me in and out quickly I would recomend there service department. Clean waiting area and everyone there was very friendly. I'll be back
Best car buying experience
While debating on whether or not to actually purchase a new car,I was searching online when I was contacted on the phone by Naonne Nathan. I had informed him that i didn't have the best credit and that I had had many noses turned up to me and my business due to this fact, which made me skeptical about going to another dealership until i had straightened out my credit. Mr. Nathan was able to ease my discomfort and his sincerity in wanting to provide the best customer service persuaded me to drive almost 2 hours to visit Roundtree in Lake City. Upon arrival, there was a little miscommunication at first, but Mr. Nathan and his team, to include Mr. James Bryan and Damon Darden, went above and beyond the call of duty to help iron any wrinkles. I am extremely satisfied with the overall customer service that I recieved, I absolutely love my new car, and Roundtree Moore has gained a new loyal customer!!!
I Just had move to Lake city from Houston TX . I have A Toyota Tacoma I Went to Toyota Rountree-moore To have Service Work Done. The staff Ahmed EL-Hage And Chris Summerlin Conducted Themselves Very Professionally And Intelligently I was Very Happy With Chris Summerlin And Ahmed EL-Hage They were very Professional And Intelligent.
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