Time wasn't taken serious 3.5 hours. I even asked if they do there work and I'll be back in AM. only offer was one bottle of water.wife tryed vending machines witch didn't work. I love Toyotas but last time for that dealership.
They have excellent customer service and an excellent sales team. I have purchased several vehicles from them and would not hesitate to purchase from them in the future.
Heather was wonderful from beginning to end. She understood out needs and was able to find what we were looking for on our first visit. It needed to be ordered, but she found it at a different dealer and arranged the transfer a week faster than we expected. Closing the deal was easy and they even sent us one our way with a full tank of gas! We will definitely return for our next vehicle
They were very curious and helpful, and took the time to listen to our needs. Would recommend them to anyone.
Friendly, willing to work with you. Met us at the front door. Car outside and ready to go. Great People!!
They were courteous ready to help as best they can the salesman Richard was very helpful and polite would I buy another car off of you folks I would check you out that's for sure.
Great place to buy, lease and service vehicle. Just bought my second car from Heather Green who is amazing at no pressure and resolving issues. Love Rountree Moore Toyota
Great service center! Thanks Chad!! Sales worked with me to purchase a vehicle that would be fuel efficient and last me for years. Thanks Tony!
My salesmen Gus was extremely nice and helpful and made to process so much easier,:
Although inventory was limited and I was looking for a new car, Michael was able to come up with a 2020 that was low mileage and met my needs. Thanks!
Car was not detailed. Was told it was. Oil not changed. Did not notice dirt on inside of roof. You should really sell clean cars. However gas was full
These guys are awesome to deal with. They take care of their customers and get you in and out quickly.
Great service and great experience dealing with y’all a Roundtree thanks for helping me out with a new truck
People were great from start to finish, I love my 4 Runner, it’s just what I wanted, thanks so much.
Although my vehicle was overdue from the original due date I am very happy with my vehicle and the service that they provided
The service was phenomenal, the Gm reallly helped me through my process and got me in a vehicle I like . Thank youuuu
Excellent dealership with quality service nothing too big nothing nothing too small they will call to go the distance with us with you all
Wonderful service Salesman is very helpful been using him for years. Thank you Gus! Appreciate you
Was a great experience. Got all the help I needed and was very happy with my car!!
The people were very considerate. The dealership was very clean. Everyone was very helpful in every way.
Everyone was very nice and friendly and helpful.They done a great professional job!Thankyou
Salesman very knowledgeable about the car Brandon the financial department was very nice and they called couple of days later to check to make sure everything was OK
My salesperson, Caleb, actually let me test drive his personal Rav4 hybrid, because they didn't have one on the lot that day to take for a test drive. I had planned to take a Rav4 and a Honda CRV for comparison. I liked the RAV4 so much, I never made it to the Honda dealership. I had an excellent purchase experience.
Ashley is great, super friendly and really knows her cars and has exceptional customer service skills. The follow up was nice considering I didn't have much done. I bought my RAV4 from their sister store -- I75 Motors.
I highly recommend working with Anthony. He was extremely professional, not pushy at all, and made sure to remind us of our budget. It was refreshing actually having a positive experience at a dealership.
Needed a truck rather quickly, was hoping to get a new Tacoma with predator package. My local dealer was unable to find the specific truck that I was looking for unless I could wait for 2 months (or possibly more…they weren’t sure). I really didn’t want to spend the money on something different than I set out to buy. A friend from FL referred me to Rountree. The team at Rountree located my truck and it was delivered within 3 weeks. Excellent buying experience despite the fact that I am located 2 states away. The entire process was handled with ...
I’ve bought 3 vehicles from Rountree Moore Toyota in Lake City, the customer service is always above and beyond! On the last one I bought a 2021 Tacoma and they spent hours contacting banks to get me the payment that I was looking for, their service shop staff is very knowledgeable and friendly. Definitely the dealer to go to !
Friendly salesman and finance manager, good price. Small selection of vehicles, both new and used. Easy processes.
Great sales person and a great finance and sales manager. All that were involved made the process so painless and easy. Definitely had my doubts when I first arrived however those doubts were quickly put to rest. Way better experience than I had in years past.
We called about a 2022 Sienna. Melissa helped us. Van had to be ordered. Melissa kept us updated about arrival date. We took possession on 5/30/2022. We were kept updated regularly. There were no surprises or issues. If we need another vehicle in the future, we will certainly contact Melissa at Rountree-Moore.
My daughter and I will come wherever Ashley Carter is. I don't care how far he is we will come he's the greatest person and Roy Carter is to. I've been dealing with Ashley Carter for about 30 years and don't want nobody else.
My daughter and I went to see Ashley and Roy Carter, I've been dealing with Ashley Carter for about 30 years and he is the greatest person on earth. I will go wherever he is. Melissa was also great.
Greeted right away when we first arrived. Always treated with respect. Received my car in a timely manner.
Best vehicle purchasing experience ever. Third time my husband and I have used them.
Staff was kind and helpful. Clayton and Roy were reasonable and made the process easy for us.
Great honest people to deal with. Anthony & Granham were a pleasure through the whole process.
Caleb was very helpful in getting me in the car I wanted and taken care of in a timely manner.
Very friendly and helpful, but also straight to the point. They were also patient with our energetic kids.
Great people to deal with on a vehicle purchase. Anthony was great through the whole process
The Only Dealership I will deal with and they are above and beyond. I follow the GM and his staff because there isn’t any stress or lies it is what it is. They kept me updated on my Tundra and it is everything they said.
It was very nice doing business with them very friendly and helpful I will do more business with them in the future
Heather Green was very helpful, and took the stress of buying a car away! She was not pushy, very informative and knowledgeable. I'll buy from her the next time I'm in the market!
Everyone was very helpful and done everything they they had to do to get the deal done
Great experience. The staff were friendly, easy to work with. We would buy from them again.
Melissa was awesome. Sales manager was awesome. Finance manager was awesome. I did not feel rushed. I did not feel pressured.
I had a good experience at the Toyota dealership. Everything went as expected and the salesmen were helpful
Great customer service and the sales person (Zane) was awesome! We love our new Camry and going through Rountree Toyota was super easy.
I loved the staff at Rountree!..Mellisa and Mr Carter pulled my deal together. They certainly "earned their keep" with me lol!!..They were VERY accommodating. Patient ,funny ,personable and wicked knowledgeable about everything on their lot. ZERO stress or pressure..wonderful experience!! Now the proud owner of an awesome 4 runner!!!
They did well it quickly finding the vehicle we were seeking. We appreciate the help they gave
Great service went in with a problem and they jumped right on it a resolved it quickly
Friendly, eager, and fair Heather and the rest of the team are always willing to help and have stayed late for me several times.
Everyone was really nice, great customer service, highly recommend to someone else if asked where did I purchase from
Toyota Tay was amazing, and assisted me with purchasing my first vehicle, if you are going to Rountree Moore Toyota ask for Toyota Tay he will hook you up. He was also very patient and understanding as well!
Every person I came in contact was professional. Would recommend to anyone looking for great service and good deals.
Chad Turner, service advisor really changed my whole day around. After our back and forth phone calls regarding my issue he literally did EVERYTHING he could do to help me in my situation. I barely made it to toyota and he told me on the way to be safe and to call him if ANYTHING happened. He really cares about his customers and deserves the recognition. I dont feel like I could have been treated any better by any other toyota dealership! Thank you.
Give this place a chance. Be honest with them and they will do what they can to put you in a car. It's a business, it's for profit, but this business is run by real people who really do care about the customer. 10 / 10.
Great staff, made purchasing a new Toyota very easy and simple. Michael Howerton was our excellent salesperson and explained everything we needed or wanted to know in intricate detail, leaving us without questions and a new ride.
Great customer service. They have a very helpful and friendly service department. I always have a good experience
Everyone was so amazing ! And helpful !!! I would definitely recommend you guys ! Thank you guys
Always fast friendly service with a smile every single visit! I travel from Valdosta Georgia to Lake City Florida to buy all of my vehicles and I refer all my friends and family.
Nice staff expedited process to complete the sale, didn’t try to oversell products . Would buy from here again
Heather was extremely helpful! It was an easy process. Happy with my car! Would buy from them again.
They wanted me to get the best deal available. They wanted to know my interest in the automobile that I preferred
I bought a certified pre-owned Tacoma and I love it, sales was easy going and made a good deal with me. I did have a couple issues with my truck but they took care of it at no cost, which was greatly appreciated. Overall I highly recommend coming to Rountree Moore Toyota. They will get you in exactly what you want for a decent price.
I am glad to share with you my success story today, when I started trading binary and forex few months ago, I really don't have the necessary tools to trade and I lost a lot until I met Mrs. Carlos who thought me all about the market psychology as She managed my account for me. Today I am grateful to her for her great offer and help because it really changed my financial situation with an investment capital of $500 and am making $6000 profits per week right now. If you need her help, contact her via Email: [email protected] ...
I couldn’t get the price for the vehicle that I was interested in. I had to go home. The salesman called later and I explained to him my problem. He talked to his boss and he agreed to a price and I bought it the next day.
This is My 4th vehicle that Heather Greene has sold me & I wouldn’t go anywhere else. Love the Customer Service that I receive from Heather. I appreciate how she goes out of her way to help me find that perfect car for me.
Heather Green, our salesperson, was very attentive to our needs and accessible at all times. She was very knowledgeable and thorough. She made the whole buying process a breeze. Would definitely recommend this dealership and Heather, in particular. 10/10.
Everyone was very nice and friendly. We did have blip in the beginning. I had to order a vehicle. I was originally told there was a vehicle at another dealership we could get for me. However this was not accomplished. I was then told they would have to order one that would be built. I called and received text messages back trying to determine when I would receive said vehicle. I do not care for texts and eventually informed the salesman. He was very repentant about this. We got on very well after that and I am ecstatic over the ...
Caleb Wynn was low pressure and high knowledge. He was a pleasure to work with during my recent purchase of a 2022 Toyota RAV 4. If you’re in the market for a new vehicle, visit Caleb Wynn at Rountree Moore Toyota.
Great experience. I was greeted, helped and very happy when leaving with my new 2022 Corolla. Richard and Chad were both very nice and helped me immensely.
Family loves buying vehicles from Mr Guz Rentz. Will buy again, great service and people
I was at a lost for words... the way the salesman worked to get my deal done. Time spent was minimal, but outcome was very positive... I left in my 2019 Camry... very sleek... 😊. I think Mr. Holloway worked as if he really cared that I needed a vehicle asap.. Thank you!!
Punctual service. Staff was awesome I love the vehicle I purchased I enjoy the customers service a well as the building
I must say the customer service was impeccable. I will definitely start sending customers your way. Thank you all again and I love love my new car.
Great customer service. Everyone was welcoming from the moment I arrived until the moment I drove off in my new Rav4
Salesman Gus Rentz did a fine job with his presentation and he was courteous and professional during the entire car sale process.
I could not be happier with my experience at Rountree Moore Toyota. I felt welcomed by the entire team upon arriving. My salesman Zane, worked very hard to find me the best deal. Zane worked with the inventory specialist, Heather, to find me just the right car based on my likes and must-haves. Zane took me through the process with ease and professionalism. The sales manager, Steve, was also very helpful in getting me the right price. I was also greeted by Ashley Carter and other managers (Roy, Graham, and James) who were warm and friendly. It meant a lot ...
Rick Neri is the guy to go to, if you need assistance ! Very good customer service and will take great care of you !
The customer service in the knowledge of the product was awesome. I really enjoyed my experience and will be coming back for my next purchase
Always very good service on my car when I am there; keeping me well informed of progress.
Very nice, very professional, and straight forward no hidden fee’s. Definitely would look at their inventory when looking for a car.
Heather did outstanding job getting me a deal on the car I will always recommend her to anyone for now on she the only person I want when it comes to getting car she outstanding person thank you !!!! Beat sales person ever
Steve, the general manager and Robert, the salesman, were both very helpful and worked hard to get the car we wanted at a price we were comfortable with.
Good customer service. Staff helpful with the new sales person. All were patient with helping him.
Aaron McFarlane was very helpful, knowledgeable and friendly. The financing process was quick and easy. Great teamwork!
Charismatic excellence respectful professional dedicated enjoyable knowledgeable will not stop until I was completely satisfied
This was the best experience I've ever had purchasing a vehicle at Rountree Toyota. Everyone was nice from my salesman Mr. Rentz, finance manager Mr. Brandon and Mr. Carter.
Excellent purchase experience and great, fast delivery. Thanks to Gus, Steven and Graham. Happy to trade locally and rejoin the @Toyota Family. #LetsGoPlaces
From the Sales Department, to the Service Department, Rountree Moore Toyota has given me excellent service in the purchase of my new vehicle. I highly recommend everyone to this fantastic company!
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