Meet Our Staff

Sales

Heather Green

Heather Green

Internet Sales & Lease Consultant

Certified
143 Reviews
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John Scobie

John Scobie

Sales Consultant
115 Reviews
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Michael Dominguez

Michael Dominguez

Sales & Leasing Consultant

Certified
77 Reviews
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Michael Howerton

Michael Howerton

Sales & Lease Consultant

Certified
32 Reviews
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Rashaad Rembert

Rashaad Rembert

Sales & Lease Consultant

Certified
31 Reviews
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Marissa Mazzamuto

Marissa Mazzamuto

Sales & Lease Consultant
23 Reviews
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Gus Rentz

Gus Rentz

Sales & Lease Consultant
21 Reviews
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Ray Sheldon

Ray Sheldon

Sales & Lease Consultant
19 Reviews
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Zane Matthews

Zane Matthews

Sales & Leasing Consultant
3 Reviews
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Bill Bowler

Bill Bowler

Sales & Leasing Consultant
2 Reviews
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Amber Bruner

Amber Bruner

Inventory
1 Review
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Samantha Davidson

Samantha Davidson

Sales & Leasing Consultant
1 Review
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Austin Tenneson

Austin Tenneson

Sales & Leasing Consultant
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Sofia Zuniga

Sofia Zuniga

Sales & Leasing Consultant
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Service

Chris Summerlin

Chris Summerlin

Service Manager
81 Reviews
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Mitchell Summerlin

Mitchell Summerlin

Service Advisor
17 Reviews
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Ashley O'Cain

Ashley O'Cain

Service Advisor
14 Reviews
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Michael Abney

Michael Abney

Service Advisor
5 Reviews
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Raquel Bell

Raquel Bell

Service Advisor
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Finance

Graham Dyck

Graham Dyck

Business Manager
55 Reviews
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Billy Strickland

Billy Strickland

Finance
2 Reviews
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Parts

Ivan Santos

Ivan Santos

Parts Advisor
23 Reviews
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Rudy Riviere

Rudy Riviere

Parts Manager
10 Reviews
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Administration

Tori Ferencz

Tori Ferencz

Customer Relations Manager
14 Reviews
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Kay Greene

Kay Greene

Cashier
6 Reviews
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Amber Huggins

Amber Huggins

Receptionist
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Judy O’Cain

Judy O’Cain

Receptionist
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Management

Ashley Carter

Ashley Carter

General Manager
12 Reviews
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Roy Carter

Roy Carter

Sales Manager
1 Review
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Jeremy Gehlhausen

Jeremy Gehlhausen

Sales Manager
1 Review
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Steven Schellinger

Steven Schellinger

Sales Manager
1 Review
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Heather Green

Heather Green

Internet Sales & Lease Consultant

143 Reviews
Certified
Contact Me
Dealership Experience 3 years 4 months
Industry Experience 3 years 4 months
Recent Reviews

Oct 17, 2020

Dealership Rating
Employee Rating

I am very pleased with my 2017 Prius touring 3! I was...

I am very pleased with my 2017 Prius touring 3! I was especially pleased with my sales associate Josh Ledogar. He not only exuded professionalism but as a salesman exhibited the rare traits of kindness and genuine sincerity. He went above and beyond to help and It's greatly appreciated. Overall my experience was superlative and exceeded my expectations.

Oct 16, 2020

Dealership Rating
Employee Rating

They were very easy to work with and kept my budget and...

They were very easy to work with and kept my budget and desires in mind when helping me to purchase a car. I will definitely be buying here again.

Oct 13, 2020

Dealership Rating
Employee Rating

They do not promise what they deliver, dirty cars give...

They do not promise what they deliver, dirty cars give you a terrible service ... do not waste your time buying there, terrible service.... I recommend that you do not waste your time, please.

Oct 05, 2020

Dealership Rating
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I enjoyed my experience and continue to enjoy the...

I enjoyed my experience and continue to enjoy the services. Heather Greene is AMAZING! Made my buying experience effortless. Amazing job from amazing people. You have to experience it for yourself. AMAZING!

Oct 03, 2020

Dealership Rating
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Great service and they did exactly as they said they...

Great service and they did exactly as they said they would do when it came to price and service. It was definitely worth the two hour drive to do business with them.

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John Scobie

John Scobie

Sales Consultant
Contact Me
Dealership Experience 3 years 6 months
Industry Experience 3 years 6 months
Recent Reviews

Oct 19, 2020

Dealership Rating
Employee Rating

This was my first time negotiating and purchasing a car...

This was my first time negotiating and purchasing a car on my own. John made the experience wonderful! Thank you so much! I love my Prius!

Oct 17, 2020

Dealership Rating
Employee Rating

I am very pleased with my 2017 Prius touring 3! I was...

I am very pleased with my 2017 Prius touring 3! I was especially pleased with my sales associate Josh Ledogar. He not only exuded professionalism but as a salesman exhibited the rare traits of kindness and genuine sincerity. He went above and beyond to help and It's greatly appreciated. Overall my experience was superlative and exceeded my expectations.

Oct 15, 2020

Dealership Rating
Employee Rating

I purchased a new Camry from Rountree Toyota in Lake...

I purchased a new Camry from Rountree Toyota in Lake City. John Scobie was the salesperson and he was very helpful and professional and responsive.

Oct 07, 2020

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Employee Rating

This is my second purchase from John. He was knowledge...

This is my second purchase from John. He was knowledge about the product. He is pleasant and very helpful. I like my new Highlander and I think I will have it for a while. I feel like I got a really good deal.

Feb 10, 2020

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We started out trying to repair our old car. Mitchell was...

We started out trying to repair our old car. Mitchell was nothing less than fantastic to work with, even though it was ultimately not worth repairing. We ended trading up instead. I had nothing but good experiences buying here and my new car is awesome. John Scobie was so nice and really listened to get me in a car that worked for our family.

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Chris Summerlin

Chris Summerlin

Service Manager
Recent Reviews

Oct 16, 2020

Dealership Rating
Employee Rating

It's an awesome dealership. All the staff I have dealt...

It's an awesome dealership. All the staff I have dealt with have been very curtious and helpful in everyway by seeing to my needs and answering all my questions.

Oct 13, 2020

Dealership Rating
Employee Rating

They do not promise what they deliver, dirty cars give...

They do not promise what they deliver, dirty cars give you a terrible service ... do not waste your time buying there, terrible service.... I recommend that you do not waste your time, please.

May 06, 2020

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We came to this dealership with an issue from a sister...

We came to this dealership with an issue from a sister dealership and they went above and beyond to do the right thing. Thank you to all involved from service to sales.

Mar 06, 2020

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Change my lease to own buy a bigger carThey worked with...

Change my lease to own buy a bigger car They worked with my budget all things were done in one day. I did not agree with Dennis trying to sell all warranties.

Feb 03, 2020

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Employee Rating

ROUNTREE MOORE Toyota went above and beyond on taking...

ROUNTREE MOORE Toyota went above and beyond on taking care of me. Came in for an oil change and left with a new Toyota Tacoma !

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Michael Dominguez

Michael Dominguez

Sales & Leasing Consultant

77 Reviews
Certified
Contact Me
Dealership Experience 4 years
Industry Experience 4 years
Recent Reviews

Oct 19, 2020

Dealership Rating
Employee Rating

This was my first time negotiating and purchasing a car...

This was my first time negotiating and purchasing a car on my own. John made the experience wonderful! Thank you so much! I love my Prius!

Oct 16, 2020

Dealership Rating
Employee Rating

They were very easy to work with and kept my budget and...

They were very easy to work with and kept my budget and desires in mind when helping me to purchase a car. I will definitely be buying here again.

Oct 13, 2020

Dealership Rating
Employee Rating

They do not promise what they deliver, dirty cars give...

They do not promise what they deliver, dirty cars give you a terrible service ... do not waste your time buying there, terrible service.... I recommend that you do not waste your time, please.

Oct 07, 2020

Dealership Rating
Employee Rating

Mr. Gus made sure that i left with a reasonable price and...

Mr. Gus made sure that i left with a reasonable price and a excellent deal. I will definitely be shopping with him again. Thank you.

Oct 02, 2020

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Employee Rating

Altering review as the dealership and its service...

Altering review as the dealership and its service department have given up on fixing a serious, pre-existing problem. The rear sunroof drains leak. Though they replaced the sunroof, I still had water in my floorboards, though I wasn’t sure the cause. They had it 5 more days and said we can’t get it to leak, it won’t leak, the problem is fixed. I picked it up and brought it home in five minutes had it leaking. The passenger side rear drain is clogged or cracked or I don’t know what, but water pours in the car. Certified used not much help at this point and the trade they offered is for something at full retail, no deal, less features yet $3500 more than I paid. Still hoping to come back and change this review but if not, run away! Run far far away!

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Graham Dyck

Graham Dyck

Business Manager
Recent Reviews

Oct 29, 2020

Dealership Rating
Employee Rating

Great service the car was exactly what I was looking for...

Great service the car was exactly what I was looking for at a big discount. Awesome staff. Very accommodating. Better pricing then the bigger dealers. Helpful and transparent. they worked with me every step of the way. I will buy my next Toyota there.

Oct 25, 2020

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The price was great. They had the exact car I wanted. The...

The price was great. They had the exact car I wanted. The service and dedication to making me happy and getting me on the road as quickly as possible was far above any other sales team I have ever worked with. Thank you so much. It was worth the 50 mile drive even though there’s a Toyota dealer 5 miles from my house.

Oct 17, 2020

Dealership Rating
Employee Rating

Ray and Graham were wonderful and helped me with my...

Ray and Graham were wonderful and helped me with my purchase. I knew what I wanted and they made it happen! My time there was pleasant and relatively fast in and out.

Oct 14, 2020

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All you can expect from car salesman that is if you want...

All you can expect from car salesman that is if you want problems. Once you have problems, don't expect anyone to call back, in my case I left 5 messages with poor Judy and the final one I said I would post poor ratings until I get a call. To top off the scam, our flash drive at the end, never had our contract when I got home to check. Ask for it on paper.

Oct 13, 2020

Dealership Rating
Employee Rating

They do not promise what they deliver, dirty cars give...

They do not promise what they deliver, dirty cars give you a terrible service ... do not waste your time buying there, terrible service.... I recommend that you do not waste your time, please.

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Michael Howerton

Michael Howerton

Sales & Lease Consultant

32 Reviews
Certified
Contact Me
Dealership Experience 2 years 2 months
Recent Reviews

Oct 17, 2020

Dealership Rating
Employee Rating

I am very pleased with my 2017 Prius touring 3! I was...

I am very pleased with my 2017 Prius touring 3! I was especially pleased with my sales associate Josh Ledogar. He not only exuded professionalism but as a salesman exhibited the rare traits of kindness and genuine sincerity. He went above and beyond to help and It's greatly appreciated. Overall my experience was superlative and exceeded my expectations.

Oct 16, 2020

Dealership Rating
Employee Rating

They were very easy to work with and kept my budget and...

They were very easy to work with and kept my budget and desires in mind when helping me to purchase a car. I will definitely be buying here again.

Oct 13, 2020

Dealership Rating
Employee Rating

They do not promise what they deliver, dirty cars give...

They do not promise what they deliver, dirty cars give you a terrible service ... do not waste your time buying there, terrible service.... I recommend that you do not waste your time, please.

Sep 24, 2020

Dealership Rating
Employee Rating

This is the second time I have dealt with Toyota and it...

This is the second time I have dealt with Toyota and it was great! Salesperson was helpful and I am very pleased. The Camry I purchased I absolutely love.

Sep 15, 2020

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I have bought several cars in Rountree Moore Toyota I...

I have bought several cars in Rountree Moore Toyota I always found them to be fair and supportive this last car I bought for my granddaughter in December I bought a 2020 corolla for myself and earlier I bought a car for my daughter I will always shop at Rountree Moore Toyota

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Rashaad Rembert

Rashaad Rembert

Sales & Lease Consultant

31 Reviews
Certified
Recent Reviews

Oct 17, 2020

Dealership Rating
Employee Rating

I am very pleased with my 2017 Prius touring 3! I was...

I am very pleased with my 2017 Prius touring 3! I was especially pleased with my sales associate Josh Ledogar. He not only exuded professionalism but as a salesman exhibited the rare traits of kindness and genuine sincerity. He went above and beyond to help and It's greatly appreciated. Overall my experience was superlative and exceeded my expectations.

Oct 16, 2020

Dealership Rating
Employee Rating

They were very easy to work with and kept my budget and...

They were very easy to work with and kept my budget and desires in mind when helping me to purchase a car. I will definitely be buying here again.

Oct 03, 2020

Dealership Rating
Employee Rating

Great service and they did exactly as they said they...

Great service and they did exactly as they said they would do when it came to price and service. It was definitely worth the two hour drive to do business with them.

Oct 02, 2020

Dealership Rating
Employee Rating

Altering review as the dealership and its service...

Altering review as the dealership and its service department have given up on fixing a serious, pre-existing problem. The rear sunroof drains leak. Though they replaced the sunroof, I still had water in my floorboards, though I wasn’t sure the cause. They had it 5 more days and said we can’t get it to leak, it won’t leak, the problem is fixed. I picked it up and brought it home in five minutes had it leaking. The passenger side rear drain is clogged or cracked or I don’t know what, but water pours in the car. Certified used not much help at this point and the trade they offered is for something at full retail, no deal, less features yet $3500 more than I paid. Still hoping to come back and change this review but if not, run away! Run far far away!

Sep 19, 2020

Dealership Rating
Employee Rating

Over all outstanding experience... and that's putting it...

Over all outstanding experience... and that's putting it mildly. Everyone from the GM (who came over personally and thanked me for choosing Roundtree Moore Toyota). Both Steven and Ray that went above and beyond finding me a truck. Rashaad that I spoke to on the phone. The sweet lady at the information desk I asked for the wifi password (DO NOT call her M'aam! 😉) and the lady who walked by twice who I initially asked for the password and on the second pass by, enlightened her to it. Finally Graham in Finance who had the entire process streamlined to what seemed a few minutes and I had an instant connection to due to him being a truck driver also. (Thank you, Driver). ALL of them were top notch, personable and extremely professional to the point I felt like I was buying a car from friends and not "just" a dealership. When I left I said to Ray, "When I'm ready to purchase my Tundra I'm definitely coming back HERE." and I meant every word. Thanks to everyone and I'll see you in the future, FRIENDS.

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Marissa Mazzamuto

Marissa Mazzamuto

Sales & Lease Consultant
Contact Me
Dealership Experience 1 years
Industry Experience 1 years 5 months
Recent Reviews

Oct 16, 2020

Dealership Rating
Employee Rating

They were very easy to work with and kept my budget and...

They were very easy to work with and kept my budget and desires in mind when helping me to purchase a car. I will definitely be buying here again.

Oct 16, 2020

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Employee Rating

It's an awesome dealership. All the staff I have dealt...

It's an awesome dealership. All the staff I have dealt with have been very curtious and helpful in everyway by seeing to my needs and answering all my questions.

Aug 20, 2020

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Marissa is the best car salesmen in Florida. Marissa...

Marissa is the best car salesmen in Florida. Marissa saved me over $6000 off sticker, got me $2500 extra on my trade, and 1.99 financing. In all I saved over $13000. Steven the manager was great and very professional.

Aug 10, 2020

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Very awesome team to work with. They were very...

Very awesome team to work with. They were very understanding of my wants and needs and made sure we were satisfied with the deal before delivering the vehicle.

Aug 10, 2020

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This was my first time purchasing a new vehicle, and it...

This was my first time purchasing a new vehicle, and it was just like purchasing a pair of socks! I never felt pressured or that something couldn’t be done. I love being treated like a person, and not a check! HUGE shout out to Marissa M for being the most personable and informative saleswoman. And to Heather for making sure my needs were met and I was taken care of as a whole. I love this team and facility, very grateful for this experience!

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Ivan Santos

Ivan Santos

Parts Advisor
Recent Reviews

Sep 04, 2020

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Employee Rating

Mike did a great job. I had many offers from others but...

Mike did a great job. I had many offers from others but he was able to give me a better truck, exactly what i wanted for a better price. I would definitely go to him again for another car.

Apr 09, 2020

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This is the 3rd vehicle I have bought from Roundtree...

This is the 3rd vehicle I have bought from Roundtree Toyota and it has always been a pleasure working with the sales staff and service department. No pushy sales tactics and the staff are very friendly, knowledgable and accommodating. I look forward to continued business with them in the future. REQUEST: Please place me on your e-mail and mailing list for service and sales promotions.

Nov 30, 2018

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10000 mile service......

The staff was very pleasant. The time estmate was correct. The facility was very clean and comfortable. The valet service was on time. The paper work was discriptive. I am very happy with the Sienna and the service.

Nov 26, 2018

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Tire Light Sensor

Over the 4 years I have owned my Toyota Rav 4 XLE, I have always been pleased with the sales and service team at Rountree Moore Toyota. Until recently though things have went down hill. I visited the dealership over a week ago and had to make 4 trips within 2 days just to determine I had a bad sensor on one of my tires. I was told the 1st time when it happened one of the tires needed air, the 2nd trip I told the service advisor I was going to Gainesville that afternoon and wanted to make sure nothing was wrong he stated they couldn't find anything wrong with it and it was due more than likely to the weather. On my way to Gainesville guess what the tire light came on again so I immediately call and they told me to bring it back the next day. I come in the next day and they put it on a machine and still state they can't find anything but reset everything and I should be okay. That evening before I go home the light comes on again for the 4th time so I immediately take it back to them and now all of a sudden it's a bad tire sensor. I had googled what might be going on prior to this and they claimed they had checked my TPMS and nothing came up. I had a feeling it was a sensor and it turned out to be. It took 4 times though. How sad is that? Finally, the service advisor told me they would order the part and if it was a recent tire that was replaced it might not cost me anything. I recently purchased 4 new tires and one had to be replaced and since they previously stated it was a back tire then I would just wait to see the outcome. I truly didn't expect anything for free but I didn't expect what would happen next. I scheduled to have the sensor replaced this past Friday and turns out now all of a sudden it's a front tire. How did we go from a back tire to a front tire. I realize these things happen but again what about modern technology and diagnostics. I don't trust them on any level.. I was also told that typically these don't go out before 5-8 years and it was a default sensor, well if it's a default why I am paying for it. WHATEVER!! I was prepared to pay for the sensor but in lieu of having to miss work taking my truck up there 4 times previously I didn't feel I should have to pay for the labor in full. They agreed to split the labor cost which I appreciated but when I get to the dealership it all went sour. I was originally quoted when they finally found out the problem from Ivan over a week ago that it would be around $230 to fix. I didn't like it but I knew the sensor was $116 I had already checked and spoken with the parts department. I didn't know what made up the rest of the cost so I called my husband to let him know. He then agreed with me that we felt it was only fair that they help with the labor cost since they took so long to figure things out and Ivan was in agreeance. I made the appointment to have it fixed and when I received a call from Mitchell he said it was going to be $266 and that's when I told him that the labor was to be split between us and Rountree Moore. He stated he would get with Ivan with he did and called me back and told me it would be $201. Well that still didn't compute to me in my head so I called my husband to have him find out what I was missing. Come to find out folks there is a "SHOP FEE/DISPOSAL FEE" on EVERY INVOICE they claimed was an EPA thing and they have no control over. You always have some sort of control over things. It's like those "DEALER FEES" they claim they have no control over either. I am not paying a SHOP FEE, let alone they crazy dealer fees which is just more money in the dealers pocket. They make enough why should I fatten there wallets any further. I wasn't paying for shop rags, disposal of fluids etc which is what they explained the fee covered when what did they use. They changed a sensor. Give it to me and I can get rid of it. Anyways, I had my spouse call because we have had EVERYTHING done at Rountree Moore Toyota since I have owned this vehicle from Service and Maintenance, alignments, rotations and most recently new tires. You would think us being loyal customers over the years would merit but not her anymore. We both have bought numerous vehicles from this dealership over the past 10 plus years but I can't assure them from this day forward that will be a thing of the past. They don't appreciate the busy and it's been that way for some time. Since their buyout they have went down hill on the sales and service side. Long story short my husband called and was told they would remove the shop fee. I went to check out and told the cashier and she went to get Ivan and we argued over the fee and I ended up paying it. Mitchell came around with an updated invoice but it was too late. It was my fault. At this stage I was too angry to wait for them to refund the charge with the fee to charge back the service without it. Why isn't a customers word good enough? I realize there are people always wanting something for nothing but I have always been fair and paid what I was charged. In this case from start to finish has been horrible and I regret even having it replaced. I am concerned constantly that the light will come back on and don't trust the work that was performed. I can only pray it's truly fixed for the amount of money spent. I have lost all trust in Rountree Moore Toyota and used to they were about the only Rountree Dealership that I would tell people you could trust. I guess those days have ended as well. I won't be using them to any maintenance in the future not even an oil change. They have truly disappointed me and lost the business of a truly loyal Rountree Moore Toyota Customer. I hope this helps someone else in my situation going forward because I wouldn't want this to happen to anyone else. People work hard for there money this day and time and when it comes down to me losing time from work over a situation that should have been resolved 2 weeks ago and was just an educated guess speaks volumes. Hope this helps others going forward. I pray you NEVER have the experience I have had.

Nov 13, 2018

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Great Experience

Friendly, knowledgeable staff ... the young man who helped me was very accommodating and cordial, and acted in a professional manner. Overall very pleased with the service I received for my 2018 Toyota Avalon.

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Gus Rentz

Gus Rentz

Sales & Lease Consultant
Recent Reviews

Oct 16, 2020

Dealership Rating
Employee Rating

They were very easy to work with and kept my budget and...

They were very easy to work with and kept my budget and desires in mind when helping me to purchase a car. I will definitely be buying here again.

Oct 07, 2020

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Mr. Gus made sure that i left with a reasonable price and...

Mr. Gus made sure that i left with a reasonable price and a excellent deal. I will definitely be shopping with him again. Thank you.

Aug 19, 2020

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This is the 2nd car Gus has sold my family and we want go...

This is the 2nd car Gus has sold my family and we want go anywhere else to buy. Thank you Gus and Roundtree Moore Toyota.

Aug 04, 2020

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I can see why Rountree Moore got Guts to come back from...

I can see why Rountree Moore got Guts to come back from retirement and as much as anyone usually dislikes the Finance guy, Graham was efficient and straightforward.

Jul 10, 2020

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The experience that I had on 7/4 was totally work the...

The experience that I had on 7/4 was totally work the drive. The employees that I worked with made sure I was satisfied. Toyota is definitely and awesome dealership to work with and I would highly recommend them to anyone. Thank you guys so much again!

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Ray Sheldon

Ray Sheldon

Sales & Lease Consultant
Recent Reviews

Oct 17, 2020

Dealership Rating
Employee Rating

I am very pleased with my 2017 Prius touring 3! I was...

I am very pleased with my 2017 Prius touring 3! I was especially pleased with my sales associate Josh Ledogar. He not only exuded professionalism but as a salesman exhibited the rare traits of kindness and genuine sincerity. He went above and beyond to help and It's greatly appreciated. Overall my experience was superlative and exceeded my expectations.

Oct 17, 2020

Dealership Rating
Employee Rating

Ray and Graham were wonderful and helped me with my...

Ray and Graham were wonderful and helped me with my purchase. I knew what I wanted and they made it happen! My time there was pleasant and relatively fast in and out.

Oct 06, 2020

Dealership Rating
Employee Rating

I had a great experience buying my new car. I was very...

I had a great experience buying my new car. I was very satisfied with the sales person and their knowledge of the car. I felt like I got a good deal

Sep 19, 2020

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Over all outstanding experience... and that's putting it...

Over all outstanding experience... and that's putting it mildly. Everyone from the GM (who came over personally and thanked me for choosing Roundtree Moore Toyota). Both Steven and Ray that went above and beyond finding me a truck. Rashaad that I spoke to on the phone. The sweet lady at the information desk I asked for the wifi password (DO NOT call her M'aam! 😉) and the lady who walked by twice who I initially asked for the password and on the second pass by, enlightened her to it. Finally Graham in Finance who had the entire process streamlined to what seemed a few minutes and I had an instant connection to due to him being a truck driver also. (Thank you, Driver). ALL of them were top notch, personable and extremely professional to the point I felt like I was buying a car from friends and not "just" a dealership. When I left I said to Ray, "When I'm ready to purchase my Tundra I'm definitely coming back HERE." and I meant every word. Thanks to everyone and I'll see you in the future, FRIENDS.

Aug 03, 2020

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Employee Rating

Ray was down to earth open & honest very polite , matter...

Ray was down to earth open & honest very polite , matter of fact the whole sales team was very friendly & helpful the Finance Dept. staffwas very friendly & helpful It was a all around great experience

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Mitchell Summerlin

Mitchell Summerlin

Service Advisor
Recent Reviews

Oct 15, 2020

Dealership Rating
Employee Rating

I purchased a new Camry from Rountree Toyota in Lake...

I purchased a new Camry from Rountree Toyota in Lake City. John Scobie was the salesperson and he was very helpful and professional and responsive.

Oct 13, 2020

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They do not promise what they deliver, dirty cars give...

They do not promise what they deliver, dirty cars give you a terrible service ... do not waste your time buying there, terrible service.... I recommend that you do not waste your time, please.

Jun 21, 2020

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Mitchell was extremely professional and made sure we were...

Mitchell was extremely professional and made sure we were taken care of. We had more errands to take care of and he made sure we were in and out ASAP.

May 13, 2020

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Mitchell is amazing! We were traveling from Chattanooga...

Mitchell is amazing! We were traveling from Chattanooga to Tampa and the Check engine light came on. This was the closest dealership to our current location. We called and Mitchell said to bring the car in and they would look at it. He took care of us immediately and was able to get us back on the road within a few hours. Mitchell was able to save the day and we are beyond satisfied! Thank you for being our Hero!!

Apr 16, 2020

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The sales experience is great I wound buy 2 cars with...

The sales experience is great I wound buy 2 cars with then in a 2 weeks period if I wasn’t that satisfied. Thumbs up to the Saleman, Sales manager, Finance guy! I’ll buy again in the future! I just need to make a bigger garage!

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Tori Ferencz

Tori Ferencz

Customer Relations Manager
Dealership Experience 5 years 6 months
Industry Experience 5 years 6 months
Recent Reviews

Oct 13, 2020

Dealership Rating
Employee Rating

They do not promise what they deliver, dirty cars give...

They do not promise what they deliver, dirty cars give you a terrible service ... do not waste your time buying there, terrible service.... I recommend that you do not waste your time, please.

Aug 20, 2020

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Marissa is the best car salesmen in Florida. Marissa...

Marissa is the best car salesmen in Florida. Marissa saved me over $6000 off sticker, got me $2500 extra on my trade, and 1.99 financing. In all I saved over $13000. Steven the manager was great and very professional.

May 08, 2020

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Everyone there was so friendly and made my experience so...

Everyone there was so friendly and made my experience so comfortable and easy. Heather was so friendly, knowledgeable, and willing to go the extra mile to make sure I was satisfied with everything through the whole process.

Aug 19, 2019

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For John Scobie

John, it was an easy experience purchasing a vehicle and we have purchased many in the past. The difference-maker was your professional demeanor, helpfulness and overall courtesy. You made the entire purchase extremely easy. When you know the product that you are selling as well as you do Janet and myself felt very much at ease with no pressure involved. I would also like to commend the dealership for their overall professionalism, inventory stock and cleanliness of the dealership. Thank you again, Janet Eagleson and Bruce Zwillman

Feb 26, 2019

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Used Tacoma Purchase

Overall great experience buying a used Tacoma TRD Off Road. The sales people did not pressure and were enjoyable to work with. Heather Green did a great job! But, everyone we came into contact with was pleasant. I would recommend this dealership to anyone looking for. Toyota.

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Ashley O'Cain

Ashley O'Cain

Service Advisor
Dealership Experience 2 years 2 months
Industry Experience 3 years 6 months
Recent Reviews

Jun 01, 2020

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Really enjoyed working with Heather Green. Sales is...

Really enjoyed working with Heather Green. Sales is super. Can't say same for service. Probably won't go to roundtree for service. 5000 mile check up a waste of time. If a problem at 5000 then would call.

Jan 30, 2020

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Kasey and Gavin were a pleasure to deal with

From the time she and I talked on the phone about the vehicle I was interested in until I actually purchased and drove it out of the sales lot, Kasey was extremely helpful, informative, and easy to deal with...especially since it was such a cold and windy afternoon. Ashley in the service department was also very pleasant and helpful with setting up upcoming service appointments. Gavin got me the best financing deal he could find and made the loan process go smoothly. All three made the entire experience a very pleasant one.

Dec 25, 2019

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Service

The service department is awesome I always took my Highlander to them. They always service my automobiles they do my oil changes and maintenance they let me know if there is something wrong

Nov 18, 2019

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NEW2019TUNDRAOWNER. Not very pleased with this...

NEW2019TUNDRAOWNER. Not very pleased with this dealership. I take my truck elsewhere for ALL my needs. ILL NEVER PURCHASE HERE AGAIN! RATE 0 STARS!!! 1

Sep 23, 2019

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I went there looking for a new truck.

It was very pleasant I had went to see Heather that had sold me my car last year my Highlander which I love. She was all so I spoke with JJ he was very nice and did his very best to work with us and help us get what we wanted. This is the best dealership that I have been to they do not force things on you they let you look and choose from what you want you just tell them and they give you a few options and help you find it again I would recommend this to anyone that shopping for a new car.

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Ashley Carter

Ashley Carter

General Manager
Recent Reviews

Oct 17, 2020

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Zane was very helpful and knowledgeable about the truck....

Zane was very helpful and knowledgeable about the truck. He is a asset and I will comming back to buy my daughters new car from him.

Oct 14, 2020

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All you can expect from car salesman that is if you want...

All you can expect from car salesman that is if you want problems. Once you have problems, don't expect anyone to call back, in my case I left 5 messages with poor Judy and the final one I said I would post poor ratings until I get a call. To top off the scam, our flash drive at the end, never had our contract when I got home to check. Ask for it on paper.

Oct 13, 2020

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They do not promise what they deliver, dirty cars give...

They do not promise what they deliver, dirty cars give you a terrible service ... do not waste your time buying there, terrible service.... I recommend that you do not waste your time, please.

Oct 06, 2020

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I had a great experience buying my new car. I was very...

I had a great experience buying my new car. I was very satisfied with the sales person and their knowledge of the car. I felt like I got a good deal

Sep 19, 2020

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Over all outstanding experience... and that's putting it...

Over all outstanding experience... and that's putting it mildly. Everyone from the GM (who came over personally and thanked me for choosing Roundtree Moore Toyota). Both Steven and Ray that went above and beyond finding me a truck. Rashaad that I spoke to on the phone. The sweet lady at the information desk I asked for the wifi password (DO NOT call her M'aam! 😉) and the lady who walked by twice who I initially asked for the password and on the second pass by, enlightened her to it. Finally Graham in Finance who had the entire process streamlined to what seemed a few minutes and I had an instant connection to due to him being a truck driver also. (Thank you, Driver). ALL of them were top notch, personable and extremely professional to the point I felt like I was buying a car from friends and not "just" a dealership. When I left I said to Ray, "When I'm ready to purchase my Tundra I'm definitely coming back HERE." and I meant every word. Thanks to everyone and I'll see you in the future, FRIENDS.

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Rudy Riviere

Rudy Riviere

Parts Manager
Recent Reviews

Aug 10, 2020

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This was my first time purchasing a new vehicle, and it...

This was my first time purchasing a new vehicle, and it was just like purchasing a pair of socks! I never felt pressured or that something couldn’t be done. I love being treated like a person, and not a check! HUGE shout out to Marissa M for being the most personable and informative saleswoman. And to Heather for making sure my needs were met and I was taken care of as a whole. I love this team and facility, very grateful for this experience!

Apr 16, 2020

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The sales experience is great I wound buy 2 cars with...

The sales experience is great I wound buy 2 cars with then in a 2 weeks period if I wasn’t that satisfied. Thumbs up to the Saleman, Sales manager, Finance guy! I’ll buy again in the future! I just need to make a bigger garage!

Apr 09, 2020

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This is the 3rd vehicle I have bought from Roundtree...

This is the 3rd vehicle I have bought from Roundtree Toyota and it has always been a pleasure working with the sales staff and service department. No pushy sales tactics and the staff are very friendly, knowledgable and accommodating. I look forward to continued business with them in the future. REQUEST: Please place me on your e-mail and mailing list for service and sales promotions.

Jan 09, 2020

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This is our 4th vehicle buying from Mr. Rentz. A true...

This is our 4th vehicle buying from Mr. Rentz. A true professional and very easy to work with. Will buy future vehicles from Gus Rentz

Nov 07, 2019

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Listens to the needs of the customer and then works hard...

Listens to the needs of the customer and then works hard to help the customer get what they want and not go over their budget😉

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Kay Greene

Kay Greene

Cashier
Recent Reviews

Oct 13, 2020

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They do not promise what they deliver, dirty cars give...

They do not promise what they deliver, dirty cars give you a terrible service ... do not waste your time buying there, terrible service.... I recommend that you do not waste your time, please.

Oct 06, 2020

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I had a great experience buying my new car. I was very...

I had a great experience buying my new car. I was very satisfied with the sales person and their knowledge of the car. I felt like I got a good deal

Sep 09, 2020

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from the time i got out of the car to the time we left...

from the time i got out of the car to the time we left with our 2019 corolla le i have never been treated so fantastic

Aug 20, 2020

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Marissa is the best car salesmen in Florida. Marissa...

Marissa is the best car salesmen in Florida. Marissa saved me over $6000 off sticker, got me $2500 extra on my trade, and 1.99 financing. In all I saved over $13000. Steven the manager was great and very professional.

May 06, 2020

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We came to this dealership with an issue from a sister...

We came to this dealership with an issue from a sister dealership and they went above and beyond to do the right thing. Thank you to all involved from service to sales.

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Michael Abney

Michael Abney

Service Advisor
Recent Reviews

Oct 06, 2020

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Employee Rating

I had a great experience buying my new car. I was very...

I had a great experience buying my new car. I was very satisfied with the sales person and their knowledge of the car. I felt like I got a good deal

Jun 30, 2020

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I purchased a used car last week. It was a pleasant car...

I purchased a used car last week. It was a pleasant car buying experience instead of the dreaded one I was expecting. The salesman, Javier, was kind, professional, and considerate of what I was looking to buy. He made me feel like I was purchasing a car from a good friend. Everyone else I dealt with last week were very respectful not only to me but also to Javier. Again, it was a surprisingly pleasant car buying experience.

Jun 03, 2020

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Great Buying experience

i came in for an oil change and left with 2 used vehicles great people to buy your next car from i highly recommend Fernando

Mar 28, 2020

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Fernando is a wonderful salesman. He will listen to the...

Fernando is a wonderful salesman. He will listen to the needs of the customer and work hard to get them a wonderful deal. He will go all day if that is what it takes to make sure the customer is extremely happy.

Jan 20, 2020

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Repairs

Recently, my wife and I were returning home from Texas when we had a problem with our '13 Tundra just outside Lake City. Not wanting to be stranded by the highway, we immediately set course for the nearest Toyota store, which was Roundtree-Moore. It was later in the afternoon but they immediately took the truck into the shop and began servicing it. BTW, there was no check engine light and, therefore, no computer codes to assist. By about 4:00. maybe 4:15, the service advisor, Michael, told us the mechanic, their No. 1 guy, had diagnosed the problem to be a bad fuel pump. $1,159. But it was so late in the day, we'd have to stay overnight. The trip's purpose was to pickup a new camper in Rice, Texas and Roundtree-Moore was gracious enough to allow us to stay in our camper on the lot overnight waiting for the repair the next day. Michael and the Acquisitions Manager both took time to offer valet, suggest best nearby restaurants and offer other assurances. They both went out of their way to inform us and make us comfortable. Kudos to them both. However...next day, repair was completed by 9:30 and we were on the road soon thereafter only to reach Kingsland, GA, buy fuel and the same problem arose again. I immediately called my local mechanic, started describing the issue and, before I could finish, he diagnosed the problem as a stuck purge valve, a relatively inexpensive fix. Said he'd seen it many times with Toyotas. To be fair, the fuel pump checked at about 3/4 correct output so there was a problem-in-the-waiting there but it wasn't THE problem. Long story short...Roundtree-Moore impressed as a great dealership with professional and courteous staff. I'd be happy to purchase a vehicle there. But, in our case, the service department proved inadequate. I can't recommend service department since I spent so much and the problem was not be resolved.

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Zane Matthews

Zane Matthews

Sales & Leasing Consultant
Recent Reviews

Oct 18, 2020

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I had such a great experience qt Round Tree Toyota!! Zane...

I had such a great experience qt Round Tree Toyota!! Zane Matthews was the 1st person I met there and helped me figure out what car would work for me. I left the lot the same day!! I definitely recommend this dealership.

Oct 17, 2020

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Zane was very helpful and knowledgeable about the truck....

Zane was very helpful and knowledgeable about the truck. He is a asset and I will comming back to buy my daughters new car from him.

Oct 16, 2020

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They were very easy to work with and kept my budget and...

They were very easy to work with and kept my budget and desires in mind when helping me to purchase a car. I will definitely be buying here again.

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Bill Bowler

Bill Bowler

Sales & Leasing Consultant
Recent Reviews

Oct 17, 2020

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I am very pleased with my 2017 Prius touring 3! I was...

I am very pleased with my 2017 Prius touring 3! I was especially pleased with my sales associate Josh Ledogar. He not only exuded professionalism but as a salesman exhibited the rare traits of kindness and genuine sincerity. He went above and beyond to help and It's greatly appreciated. Overall my experience was superlative and exceeded my expectations.

Oct 16, 2020

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They were very easy to work with and kept my budget and...

They were very easy to work with and kept my budget and desires in mind when helping me to purchase a car. I will definitely be buying here again.

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Billy Strickland

Billy Strickland

Finance
Recent Reviews

Oct 17, 2020

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I really enjoyed my experience at the Roundtree Toyota...

I really enjoyed my experience at the Roundtree Toyota dealership mind sales person Melissa standbridge was very helpful she was very knowledgeable she was very professional I enjoyed working with her she showed me my car all the details about the car I think her for that I think Billy the financial guy who was very very helpful I think him for all his service very professional I enjoy my time at Rountree Toyota dealership I will recommend anyone to go to Lake City to get a Toyota thank you

Oct 17, 2020

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Zane was very helpful and knowledgeable about the truck....

Zane was very helpful and knowledgeable about the truck. He is a asset and I will comming back to buy my daughters new car from him.

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Amber Bruner

Amber Bruner

Inventory
Recent Reviews

Oct 16, 2020

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They were very easy to work with and kept my budget and...

They were very easy to work with and kept my budget and desires in mind when helping me to purchase a car. I will definitely be buying here again.

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Roy Carter

Roy Carter

Sales Manager
Recent Reviews

Oct 17, 2020

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Employee Rating

Zane was very helpful and knowledgeable about the truck....

Zane was very helpful and knowledgeable about the truck. He is a asset and I will comming back to buy my daughters new car from him.

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Samantha Davidson

Samantha Davidson

Sales & Leasing Consultant
Recent Reviews

Oct 16, 2020

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Employee Rating

They were very easy to work with and kept my budget and...

They were very easy to work with and kept my budget and desires in mind when helping me to purchase a car. I will definitely be buying here again.

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Jeremy Gehlhausen

Jeremy Gehlhausen

Sales Manager
Recent Reviews

Oct 17, 2020

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Employee Rating

Zane was very helpful and knowledgeable about the truck....

Zane was very helpful and knowledgeable about the truck. He is a asset and I will comming back to buy my daughters new car from him.

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Steven Schellinger

Steven Schellinger

Sales Manager
Recent Reviews

Oct 17, 2020

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Zane was very helpful and knowledgeable about the truck....

Zane was very helpful and knowledgeable about the truck. He is a asset and I will comming back to buy my daughters new car from him.

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Raquel Bell

Raquel Bell

Service Advisor
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Amber Huggins

Amber Huggins

Receptionist
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Judy O’Cain

Judy O’Cain

Receptionist
Dealership Experience 1 years
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Austin Tenneson

Austin Tenneson

Sales & Leasing Consultant
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Sofia Zuniga

Sofia Zuniga

Sales & Leasing Consultant
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