Meet Our Staff

Sales

Heather Green

Heather Green

Internet Sales & Lease Consultant
106 Reviews
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James Bryan

James Bryan

Internet Sales & Leasing Consultant
44 Reviews
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Fernando Rojo

Fernando Rojo

Sales & Leasing Counsultant
41 Reviews
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Gus Rentz

Gus Rentz

Sales & Lease Consultant
14 Reviews
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Michael Howerton

Michael Howerton

Sales & Lease Consultant
13 Reviews
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Marissa Mazzamuto

Marissa Mazzamuto

Sales & Lease Consultant

Certified
12 Reviews
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Ray Sheldon

Ray Sheldon

Sales & Lease Consultant
8 Reviews
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Rashaad Rembert

Rashaad Rembert

Sales & Lease Consultant
3 Reviews
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Talal Dorchy

Talal Dorchy

Sales & Lease Consultant
2 Reviews
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Service

Chris Summerlin

Chris Summerlin

Service Manager
78 Reviews
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Ashley O'Cain

Ashley O'Cain

Service Advisor
13 Reviews
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Mitchell Summerlin

Mitchell Summerlin

Service Advisor
12 Reviews
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J.T. Hopkins

J.T. Hopkins

Service Advisor
6 Reviews
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Michael Abney

Michael Abney

Service Advisor
1 Review
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Kaila Poseley

Kaila Poseley

Service Advisor
1 Review
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Management

Michael Dominguez

Michael Dominguez

Sales Manager
54 Reviews
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Louie Herron

Louie Herron

General Manager
29 Reviews
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Patricia Riley

Patricia Riley

Acquisition Director
14 Reviews
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Tony Frierson

Tony Frierson

Sales Manager
13 Reviews
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Joe Koziol

Joe Koziol

Sales Manager
9 Reviews
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Finance

Dennis Justice

Dennis Justice

Business Manager
34 Reviews
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Gavin Schnelle

Gavin Schnelle

Business Manager
34 Reviews
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Graham Dyck

Graham Dyck

Business Manager
6 Reviews
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Parts

Ivan Santos

Ivan Santos

Parts Advisor
21 Reviews
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Rudy Riviere

Rudy Riviere

Parts Manager
7 Reviews
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Administration

Tori Ferencz

Tori Ferencz

Customer Relations
11 Reviews
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James Simpson

James Simpson

Inventory Manager
2 Reviews
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Kay Greene

Kay Greene

Cashier
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Heather Green

Heather Green

Internet Sales & Lease Consultant
Contact Me
Dealership Experience 2 years 9 months
Industry Experience 2 years 9 months
Recent Reviews

Mar 05, 2020

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The best experience ever, great staff, Everyone I dealt...

The best experience ever, great staff, Everyone I dealt with treated me with class and professionalism, if you are going anywhere else, it’s a mistake!! Just go see Louie and his team in Lake City, you won’t regret it.

Feb 08, 2020

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The whole process was very good. Heather Green was...

The whole process was very good. Heather Green was wonderful. From picking out the vehicle to the financing. She really cares about her customers . The whole process was great & that’s the way car buying should be. Great job,Heather.

Feb 03, 2020

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Buying my new Highlander.

Not much to say. Originally made contact through Edmunds while researching a new car purchase. Narrowed choices down to Toyota 4RUNNER, Highlander, or Nissan Pathfinder. Test drove a couple of vehicles and decided on the Highlander. We were able to make a deal with Rountree-Moore.

Jan 09, 2020

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This is our 4th vehicle buying from Mr. Rentz. A true...

This is our 4th vehicle buying from Mr. Rentz. A true professional and very easy to work with. Will buy future vehicles from Gus Rentz

Jan 07, 2020

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Overall great experience. Our car purchase decision was...

Overall great experience. Our car purchase decision was much more impulsive than usual. We were brought in to Rountree Moore Toyota based on Toyotathon ads and discount signage at the dealership entrance. Michael and Dennis were great to work with and made the process pretty easy. I would consider future Toyota purchases based on this experience.

Dec 26, 2019

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Bought a new truck

I got a great deal with the Lake City Dealership, Heather was great sales Person, very knowledgeable and friendly And Joe was great to do business with, Will be sure to recommend this dealership

Nov 07, 2019

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Helpful

They were professional helpful and gave me hope. And found a car perfect for me in my price range. Thank you Heather for your hard work. And I love my car!!!!

Oct 30, 2019

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Sales person Heather Green sold me a Tundra

Heather Green was very professional and detailed. She lead me to the best trade in deal for me, and I was able to get what I was looking for while staying in the same price range. My sale process was stress free due to Ms Green’s knowledge of the vehicle and the advocacy within the finance process.

Sep 23, 2019

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I went there looking for a new truck.

It was very pleasant I had went to see Heather that had sold me my car last year my Highlander which I love. She was all so I spoke with JJ he was very nice and did his very best to work with us and help us get what we wanted. This is the best dealership that I have been to they do not force things on you they let you look and choose from what you want you just tell them and they give you a few options and help you find it again I would recommend this to anyone that shopping for a new car.

Sep 14, 2019

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I got my Tacoma from this dealership

This was the 2nd dealership I visited. All of the employees, from my salespeople to the finance department were amazing. They showed me the exact truck I wanted, worked with me to get the payment and trade-in prices that I needed, amd they were friendly and knowledgeable. I have already recommend them to other people.

Aug 30, 2019

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Great experience

Great experience at Rountree-Moore Toyota. Heather was awesome to work with and made the buying experience incredibly easy and straight-forward! She was able to answer any of my questions with a timely response!

Aug 26, 2019

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2019 Tundra

The sales team is outstanding. They went to long lengths to find the exact truck that I wanted. Heather is an outstanding sales women. She kept me abreast of what was going on through the whole process. This dealership went out of the way to get my Truck right. I would recommend Roundtree Moore Toyota to anyone. Thank you all. 🇺🇸🇺🇸🇺🇸

Aug 02, 2019

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Great overall experience

I had a pleasant experience here and the staff was friendly and willing to work with me. It took a great deal of time but that’s expected at almost anywhere when purchasing a vehicle.

Aug 01, 2019

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Great experience

Fast, to the point. Great and helpful. Very friendly. Got me in the car I wanted for the price I wanted great trade in value.

Jul 24, 2019

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Awesome

I shopped a 100 mile radius by car and 500 miles by internet and phone. Rountree Toyota worked with me and I’m very pleased with my new truck. Trade value negotiation and the price of my new vehicle made the decision a no brainer.

Jul 16, 2019

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Efficient and Friendly

After choosing our preferred new car, Rountree, and specifically Heather Green, offered the best deal and accommodated our schedule. She took the time to explain all the new gadgets. It was an easy transaction and we are now enjoying our new Toyota!

Jul 14, 2019

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Best dealership ever!

Just bought a used vehicle and I couldn't be happier. They did everything the could to keep me within my range of payments. I would recommend this dealership to anyone shopping for a vehicle. See Heather. She is amazing.

Jul 12, 2019

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Exceptional customer service

I was made aware of all deals and Heather Green was exceptional. Everyone I dealt with was very polite, helpful and friendly. Dealership is clean, up to date and roomy. Love air condition viewing area. No more looking in the heat. Love that. Animal Friendly for my service dog.

Jul 08, 2019

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Fantastic service

Heather worked very quickly to get the price and exact vehicle I was looking for. I was driving away in my new RAV4 in just over 24 hours.

Jul 01, 2019

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Exceptional customer service!

Imagine breaking down on the side of the road 8 hours away from your destination with 2 children in a small town, on a Saturday Afternoon. Our vehicle was towed to the Toyota dealership minutes before service closed for the weekend (Local rental car companies were also closed.) Mike, in the service department was able to get us a quick answer on the gravity of the situation...blown motor. He put us in touch with the general manager, Louie, who displayed incredible empathy for our situation and then asked Heather to further help us. They loaned us a vehicle for the weekend free of charge which allowed us to get to a hotel and figure things out. From service to sales, we were blown away by customer service! We would highly recommend this dealership!!

Jun 30, 2019

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Buying a car was easy and hassle free

I chose Roundtree Morre because we have chosen them in the past amd had great results. Heather kept me informed prior to purchasing . Once I found the vehicle from auto trader they did their best to have it ready for me

Jun 14, 2019

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Amazing Customer Service

Never in all my years of buying cars have I had a more pleasurable experience. Heather was always upbeat in spite of all my questions and requests. I can’t imagine purchasing anything from anyone else.

Jun 10, 2019

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Over all a good experience

Had the vehicle l wanted,at what seemed like a fair price which made the buying experience painless.I delt with Heather who was well informed and made the sale go seamlessly.l would definitely recommend.

Jun 10, 2019

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Great buying experience

Heather was able to deal on phone Fairl and honest.where many other Dealers failed miserably. Will check with her on any future purchases that I am involved with.

Jun 09, 2019

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met my expectations

I worked with Heather. I told her exactly what I was looking for in new car. I asked her to let me let her know when I could come look. when I was able I let her know and she had exactly the cars ready I asked for test drive. drove off in new car a few hours later. she did what I asked of her.

Jun 05, 2019

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Great customer satisfaction

Heather Green was very nice and tried to answer all my questions. She is on point with working with you and helping make a positive difference. The financial advisor was good to get me a lower interest rate and manageable payment. Thank you for all the help. I am truly happy with my new Camry.

May 31, 2019

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Louie, Heather, and Denis Rock!

Previously I had been a customer of another Toyota dealership but I met Louie Herron and decided to look into purchasing a vehicle from Roundtree Toyota. The moment I walked into the dealership I was greeted by Heather who had the vehicles I was looking at waiting on me to test drive. The experience at Roundtree Toyota was truly exceptional from start to finish. After I decided which vehicle was for me, working with Joe to finalize a price and get the car payment range I wanted was great. Normally I do not like dealing with finance managers, however, Dennis made my time in the office exceptional. He truly cares about the customer and not just the sale. Overall the staff at Roundtree Toyota were amazing and they have truly gained a customer. This will be the second car that I have bought from Roundtree Toyota in a matter of a week. Absolutely love the 2020 Corolla and 2019 Camry!

May 25, 2019

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Heather and Louie are amazing!

Heather and Louie were absolutely amazing from start to finish. By far the best sales experience I have ever had! Heather is the salesperson that I recommend everyone to use. The candor of Louie, Joe, and Heather is truly unmatched. It is evident that the whole team cares about the customer and their experience. Rountree Toyota has earned the business of my entire family!

May 25, 2019

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Best car buying experience....period!

My review is more about the Sales Rep rather than the dealership. The dealership is amazing and the people are great, but our Sales Rep Heather Green was an absolute joy to deal with. Me nor my wife knew her before we went in there, but after we left, we felt like we had a new family friend. She made it easy for us to make our new purchase. I would suggest speaking with her if you want the best experience in my opinion.

May 14, 2019

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Great Experience!

I recommend EVERYONE at RounTree Moore. They were super easy to deal with. Heather is the most amazing Sales Advisor I have ever dealt with. We got the exact car we wanted for the best price out of 20+ dealerships.

May 08, 2019

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Great customer Service

Great place to buy a car from. Great customer service and satisfaction. I’ll definitely come back for any future purchase. Heather was our sales representative, I suggest you ask for her to represent you. Over all the whole team was great, including the finance team, and finance manager will work hard for you to make happen. Thank you for making our family happy. Mayte and Ariel

May 04, 2019

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Excellent service

Heather and Joe were wonderful to deal with. Would definitely purchase another automobile from them. We looked at about 7 vehicles and they were very knowledgeable and courteous throughout our purchase decision. Very professional

May 03, 2019

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Great

Awesome Experience met all of my expectations this is the second vehicle that I have purchased from this dealer ship experience has been great thanks.

May 01, 2019

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Amazing

This dealership is great. Helped us understand exactly what we were purchasing. Amazing staff and clean atmosphere. Definitely going back for our next purchase. Go see Heather! She is the best.

Apr 14, 2019

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Had a great experience here

The saleswoman I worked with remembered all my requests, never missed a phone call from me, and was even prompt with answering my emails. I appreciate the heads up if there was any potential issues.

Apr 07, 2019

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Really nice buying experience.

I highly recommend this dealership. Heater was a salesperson and was very helpful. The sales manager Joe found just what we wanted and kept us well informed about it arrival. A very pleasant transaction for my wife and I.

Apr 07, 2019

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Already recommended Heather Green!!!

I enjoyed and appreciated my overall experience. I went very unsure of what I wanted and needed to do and she was so patient and helpful and understanding. Heather Green and the managerial staff was amazing and attentive.

Mar 13, 2019

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Amazing Service from our Sales Attendant

Our sales attendant was Heather, she went above and beyond the call of duty to make sure we got what we not only wanted but needed as well! She even bought me an ice cold drink, there were other attendants who took care of our puppy which we had with us. The service was phenomenal!! We couldn’t of asked for a better sales attendant, Thank you Heather.

Mar 04, 2019

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Rountree Moore Toyota

Heather Green did an amazing job getting us a great deal on a Tacoma! We would definitely go back to her for future purchases. Positive experience!

Mar 02, 2019

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New Car experience

Heather Green was great to work with. I hate buying cars and she was honest, direct, engaging and a real joy to work with. At all times she was patient and empathetic.

Feb 26, 2019

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Used Tacoma Purchase

Overall great experience buying a used Tacoma TRD Off Road. The sales people did not pressure and were enjoyable to work with. Heather Green did a great job! But, everyone we came into contact with was pleasant. I would recommend this dealership to anyone looking for. Toyota.

Feb 26, 2019

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Buying a new vehicle

When I showed up at the dealership to buy my vehicle there was no rush in making my decision . I was able to check out the whole lot until I decided what I wanted. It was a real great experience.

Feb 16, 2019

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Splendid.

Straight up no games dealer, made getting a quote over the phone easy on the vehicle I wanted and on my trade. No surprises when I arrived and the vehicle was cleaned and waiting out front.

Feb 07, 2019

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great

great place to shop for a new car heather was great .it was easy and fast got what we wanted.well come again.thank you heather.

Feb 04, 2019

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Easy to deal with.

I have dealt with Roundtree Toyota for several years. I would not go anywhere else for a Toyota. I would like to thank Heather Green for going out of her way to assist in closing the deal.

Jan 22, 2019

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Great Experience

Dealt with Heather Green. Nice dealership, great showroom, will go out of their way to best accommodate you. Traveled four hours to buy from Rountree due to Hurricane Michael, wouldn’t hesitate to buy from them again!

Jan 22, 2019

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Fantastic

Great experience Quick fast and easy Mostly done by text and email. Didn’t have to wait long just sign the paper work. No going back and forth. Agreed on a price, kept their promises.

Jan 21, 2019

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Friendly & professional dealer

Great folks to deal with! Professional and knew the product. Followed up on all the details. Helped find the right vehicle and accessory package...great service!

Jan 06, 2019

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Awesome!

Heather and everyone else we dealt with was very polite and nothing seemed to much. We will be buying from here again. Heather worked hard to get us a great vehicle and finance got us a great rate

Jan 06, 2019

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Fast service.

I come in for my oil change and tire rotation and within a hour I was ready to go. Fast and great service. Thank you

Jan 06, 2019

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Great

Excellent sales department. I made one call to the salesperson and told them what I was wanting to buy. They returned my call with a very compatible price.

Jan 06, 2019

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I feel like we got a fair deal.

I feel like we got a fair deal. Got all of our numbers the day before and came back. I let them know early in the morning that we will be there with a check by noon. Upon my arrival the vehicle was still dirty. I had to wait for cleaning and to sign all paperwork. Took approximately 2 hours total. I also thought I was supposed to get a trial of Sirius XM and have not. Overall it was a good experience. Michael was a great guy.

Jan 05, 2019

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Very good

They got me into something that I wonted and a new model 2019. Monthly payments very descent and I would recommend them to anyone. Very good services

Jan 03, 2019

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Fourrunner purchase

My wife and I were looking to purchase a new Fourrunner. We had looked at several locations and ended up at Roundtree Moore in Lake City. Our sales person, Heather Green, was very helpful in finding the color and options we were looking for. I highly recommended Rountree Moore and especially Heather.

Jan 01, 2019

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Excellent people. Excellent service.

Great customer service. Nothing hidden. Every thing explained. Great prices.Thanks Heather Green.she was very helpful and very professional.over all service was great . I will go back again.

Dec 29, 2018

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Excellent customer service.

Makes a stressful situation as smoith as possible. Go the extra mile to complete a sale to customer satisfaction. Explain options in a clear understandable way

Dec 27, 2018

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Highly recommend Heather Green

My transaction and over all experience with this dealer has been great so far. Above and beyond what it takes and needs to be done. Finance manager Justin was not pushy and worked extra for me. Heater saleman was great answered all question and took care of what needed to be done. Sales managers were awesome as well all worked as a team. The service department took care of fixing a issue quickly for me. Thank you all

Dec 19, 2018

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Amazing service

Heather was Persians amazing at keeping us informed. We weren’t happy about the original financing and she kept working for us. We purchased a 2018 Camry se that we wanted and the process was seamless. I’m glad we chose roundtree Moore.

Dec 09, 2018

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In and out on a Saturday. Convenient and fast.

Stopped by for regular service. I was there less than an hour. Waiting area is very nice and has access to vending machines. Even my salesperson, Heather, stopped by for a chat. Great service!

Dec 01, 2018

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Questionable Practices

Dealership called offering a discount for booking service while on the phone. I scheduled an oil change and received a voicemail confirming my appointment on the day before the appointment. I showed up for the appointment and was not on the schedule and no discount was offered. I questioned this and was told by the service manager that the Sales Dept often does this to get customers to come in.

Dec 01, 2018

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Great experience

The Salesman John, was so nice. He is a no pressure salesman. The Finance Manager was also very helpful in getting the deal I wanted.

Nov 30, 2018

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Honest, friendly experience

The Sales Rep. Heather did an excellent job, we highly recommend deal with her, she was extremely helpful and clear since we walked into the dealer. Managers also helpful and wiling to solve any problems and make sure everything works.

Nov 27, 2018

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Great service time

My first visit to the service department was nice. They rotated my tires and checked the fluids. I just wish they did a “courtesy “ vacuum with the service.

Nov 11, 2018

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.Great Personnel

Heather, Chris and Mitchell are very professional, Courtesy and provide Personal Service. They are concerned about customer satisfaction. I will recommend Rountree to my friends - Thank you...

Nov 09, 2018

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2019 Toyota Tacoma PRO purchase

Found the Toyota Tacoma THDPRO my wife and I was looking to purchase on the internet. The price was very good compared to the West where we live. Arranged the details of the purchase and shipping with Heather their internet sales person, she did a awesome job!

Nov 05, 2018

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Excellent communication

Patient and understanding staff. I had communicated with many dealerships in the state, lots of good people all around but this dealership gave some of the lowest quotes. Of any Toyota dealership in Florida, they'd be my top recommendation.

Oct 23, 2018

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Great folks to work with.

I wanted to purchase a used SUV. I saw one on the internet and sent a request for more info. Heather responded almost immediately. I explained what I was looking for, she was very accommodating. I had a very pleasant experience and will recommend Heather to everyone.

Oct 21, 2018

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Awesome service and customer care

I have been working with Heather green ever since June of 2018 while going through my divorce I periodically stop by Toyota of Lake City to check in Not only would she creeped me but she was very helpful and considerate I thought I was going to buy the car and September but unfortunately I had delay that for month and yet again Toyota was willing to work with me on that you said when I was ready to come in and buy it well I bought the car in October and just got it a few days ago they didn't have my car in stock so I had to come up from Fort Lauderdale They delayed it by one day cuz there was a mess up with the drivers but they compensated in me for by delivering the car to the house I can't be more assertive when I say I haven't had a positive experience at Rountree Moore Toyota in Lake City Florida and Heather has been extremely helpful before during and after the sale

Oct 17, 2018

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Truck service

They got me in and out fast and friendly ms pat was also very helpful...explaining everything everyone was great ....remember my pig auction I have purchased 5 Toyotas in 1 year

Sep 27, 2018

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Best Experience

They were all so amazing to work with! Heather is the absolute best sale person I have ever worked with. Just her alone is reason to come back and recommend.

Sep 20, 2018

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Great customer service

After working to secure a great deal for me, the dealership drove my new car frome Lake City to Tallahassee for delivery. At delivery I signed the paperwork and got a tour of the car. Such an easy experience. Heather was great to work with.

Sep 20, 2018

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Review

Good people to work with. Best deal I could find. Finance not pressured to get something I didn’t need. Got the financing where I wanted it.

Sep 11, 2018

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Excellent Customer Service

Heather was my salesperson and she was wonderful. I felt welcome and I felt like they were working for me to meet my needs. I definitely recommend others to go down to Rountree Moore Toyota to make their next car pushchase.

Sep 09, 2018

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Heather was awesome. Worked hard to make a deal with us.

Very friendly place. Nice and clean inside and out. I can’t say enough about heather. She was there for all our questions and support

Sep 04, 2018

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Outstanding!!!

Sales person, Heather Green, was very professional and accommodating throughout the entire purchase of my vehicle! She was very knowledgeable of all the aspects OB the vehicle and explained things in a very easy way!

Sep 03, 2018

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Great new car buying experience

Great buying experience at Rountree Moore Toyota! They didn't have what I wanted, so found what I wanted and still gave me a great deal, both on my new Tundra and my trade. Salespeople were professional and friendly, it was obvious that they wanted my business, but they weren't pushy about it. This is my second Rountree Moore purchase and I will be coming back. Heather was great to work with!

Aug 30, 2018

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Fantastic Service

My salesperson was awesome on both of my purchases. I bought a 2017 Corolla last year and came back again this year for the Camry. I got $500 more for my trade than the Chevy dealership. My salesperson came in on her day off and she stuck by my side. Everyone is nice and helpful!

Aug 25, 2018

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Kevin Kett

It was great. I will recommend them to all my friends. I’m enough my new Prius. It was pleasure but my new vehicle from your dealership.

Aug 19, 2018

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Easiest AC most pleasant car buying exy

Heather was sweet as can be and very attentive to my needs and requests. I can’t imagine a better experience. She said I would t have to step foot in a dealership and the only reason I did was to pick up my car—which could have been delivered to me had I wanted. I signed the papers in less than 10 minutes

Aug 18, 2018

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Excellent Customer Service and helpful

Heather was amazing, she gave me one of the best customer service I’ve ever had, they did everything that I was promised, and also gave me an amazing deal, hand down with this dealer, I will recommend this place and also looking forward to do more business with them

Jul 14, 2018

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Sales/Customer Service

Heather and Jose were great to work with! I test drove different vehicles and she was very patient. She went above and beyond today and it was greatly appreciated. She listened to my needs and came through for me. I will be back! This was my second vehicle I have purchased from Roundtree Toyota and I have had great service! Kudos to Heather, and Jose!

Jul 12, 2018

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Best Buying Experience Ever!

Heather Green gave us exceptional service. We arrived at the showroom late in the day, but she stayed well beyond closing time, allowing us to test drive the vehicle, answering our questions, working with us to negotiate the purchase and complete preliminary paper work. She then came in on her day off to help us take delivery, showing us the vehicle's finer points, setting up our phones, and helping us navigate through the remaining paper work. Throughout the entire process, Heather was friendly and relaxed. Time and again she demonstrated her professionalism and her knowledge of the product and the purchasing protocol. She is a real asset to this dealership.

Jul 07, 2018

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Very good. Our sales lady keep the process moving

Very good. Our sales lady keep process moving. When process slowed she showed us functions on the van. She set up our phones for us.

Apr 27, 2018

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A HELLUVA DIFFERENCE IN SALES PERSONEL

AT A LOCAL GAINESVILLE DEALERSHIP, I TOLD THE SALESPERSON ABOUT THE PREOWNED CAR I WANTED AND MONTHLY PAYMENT I COULD AFFORD. THEY PAID NO ATTENTION TO WHAT I WANTED AND TRIED TO PRESSURE ME INTO BUYING A NEW CAR AND PAYING MORE PER MONTH AND I KEPT SAYING NO BUT THEY KEPT ON WITH THEIR BS UNTIL I WALKED OUT IRRITATED, NEVER TO GO BACK AGAIN. I CONSIDERED ROUNDTREE MOORE TOYOTA BECAUSE MY WIFE'S NIECE PURCHASED A CAR FROM THEM AND RECOMMENDED THEM. I SHARED THE ABOVE EXPERIENCE TO SHOW THE WONDERFUL DIFFERENCE OF HAVING HEATHER GREEN AS MY SALESPERSON. SHE IS A QUALITY LADY WHO IS SINCERE, FRIENDLY, HELPFUL AND CARING. SHE WAS DETERMINED TO GET ME FINANCED FOR THE CAR I WANTED EVEN THOUGH THERE WAS A DIFFERENCE IN WHAT MY TRADE IN IS WORTH AND THE ACTUAL PAYOFF WHICH IS MORE. WITH THIS LADY, WHAT YOU SEE IS WHAT YOU GET. I THINK I'M IN LOVE. LOL. THANKS HEATHER. JUSTIN MCKITTRICK WAS GREAT ALSO. THANKS JUSTIN.

Mar 14, 2018

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Excellent Experience

Heather Green went over and above to be sure I got what I wanted, how I wanted it and when I wanted it. She was a true professional in that she promptly answered emails and texts. Let's face it, car buying is all about service and Heather gave it her all.

Dec 17, 2017

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Pleasant car buying experience

Heather Green was a pleasure to work with. Not your typical salesperson. Be sure and ask for Heather next time you're shopping for a vehicle at Rountree Moore Toyota!

Dec 11, 2017

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Great service, value, and speed!

First off ... I buy a new car every 6-8 months. I travel a lot and put miles on quick! So I have learned to really hate some dealerships and really like a few. I stopped at this dealership just because I was in lake city. They surprised me in that they gave me a great deal on my trade in, great deal on the price on the car, and I was in and out in less than 30 minutes (cash deal). I will be stopping by there again in 6-8 months for sure. Best experience I have had in some time

Dec 08, 2017

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Customer focus

It was a pleasure to go there to buy my car.I really appreciate their staff and they make sure to close the deal rapidly in order to satisfy both parties. I refer everybody who decide to do a best choice.

Dec 02, 2017

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Buying a new car

Heather has excellent customer service. Heather was very helpful when we were looking at cars. She did not pressure us, which we we really appreciated. I would recommend using Heather if you are looking for a car.

Nov 26, 2017

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Hardworking and personable personnel

Worked with Heather, Anton, and Justin which turned a long afternoon of deal-making into a very pleasant experience just before Thanksgiving. Had specific needs which they were able to match.

Nov 24, 2017

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Simple and Knowledgable Sales Associate

Drove from Jacksonville and puchased a new vehicle. Heather Green was easy to communicate with and to the point. She was able to work with me over the phone (via text) and quickly evaluate my trade in over the phone. This saved a lot of time and ultimately made my time spent at the dealership a breeze. Dealership was easy to commute to from Jacksonville even during rush hour traffic. Dealership was clean and offered a pleasant car buying experience.

Nov 18, 2017

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Delivered my brand new Tacoma all the way to GA!!

Heather was awesome! I out a lead in at 8:15 at night and got a response by 9! Gave her all my details about my trade and she contacted me the next morning at 8:30 told me she would have it put together by 9 and she did! We agreed on the price, she didn't try to sell me on a deal or the truck she made everything painless and when I said I couldnt come down until the weekend she blew me away when she said we will deliver your truck tonight!! All the way to Georgia! I couldn't believe it, total customer appreciation and satisfaction! Created a customer for life, thanks again for everything!

Nov 15, 2017

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Stress Free

Moore Toyota made shopping for a new car "Stress Free". They did not stress me out by going back and forth trying to negotiate an affordable price. They gave their word and stuck to it. They took time to give me all of my options and was never pushy. Yes, all the paper work was handled for me and made my shopping experience pleasurable. They turned what could have been a potential nightmare into a good/great experience and to top it all they delivered it to my door. Now that's service and I mean #1 service.

Nov 13, 2017

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Outstanding Customer Service/business in buying my new car

They drove my car from lake city to Jacksonville Florida at night just to deliver me my brand new car. They feel like family and always go above and beyond. Took the time out to explain every detail in the paper work and explained how to work the new car. I couldn’t ask for a better person to give me the best experience of buying a new car.

Nov 11, 2017

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Heather is the bomb

Today I bought a Toyota Tundra from Heather at Rountree Moore and she did a great job giving me all of the details about the truck beforehand and even sent me a video of the truck first hand detailing all of the vehicles specifications and features. She did a great job of making my family and I feel comfortable in the show room and was not pushy at all, like many people who work in sales are. She made the entire process easy for us and we will certainly be doing business with her in the future.

Nov 06, 2017

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Over 50 vehicles bought/owned... BEST experience yet!

I can not say enough about the folks I met at Rountree. My sales person, Miss Heather Green was a pleasure to be around, to speak with, and instilled INSTANT comfort within minutes of us meeting. I was prepared for the battle that often comes with car buying, but ended up smiling, giving hugs, and feeling great over the entire ordeal. In addition to Miss Greens warmth, I had the pleasure of Mr. Mckittrick crunching #'s, (it was a job), and he was the most straight forward understanding accounts person I have yet to deal with. He was deliberate in meeting my needs with out any bickering or objections. If these two individuals are an example of how the staff at Rountree does business, then they are an example for any other dealership to follow. they brought back the feeling of "wanting" to sell you a vehicle and meet YOUR needs. Something that has been lost over the years. Thank you Rountree, you have a customer and friend in me.

Oct 23, 2017

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Exc customer service

The rep and sales rep Heather went out her way to change my appt two times to see vehicle I purchased vehicle.. she listened and addressed all concerns was wanting best experience for me . I was at four other dealerships was no pleased.Terrance also went beyond to close deal thanks again will highly recommend for Toyotas

Oct 22, 2017

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New vehicle purchase

I usually dread trading vehicles but I have to admit that dealing with Heather Green made the experience much easier.She was very Professional and easy to deal with. Sales manager Anton also worked very hard to get me a good deal.

Oct 20, 2017

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Great buying experience

I had been putting off buying a new truck just because the preconceived notion that car dealers suck, but Heather made the purchase super easy and enjoyable. 5 stars!

Oct 16, 2017

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Bought a used Silverado truck

Friendly, efficient, and upfront with all the costs and particulars about the vehicle. Heather green put me in the truck that I wanted. The mgr Anton and Justin in finance Made things happen smoothly. Great experience.

Oct 09, 2017

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"Positive buying experience

Ms. Heather helped me to get the car I wanted and she was prompt, dedicated and very professional. She beyond to get me the on time.

Sep 29, 2017

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Car buying experience

Had a great experience today at Rountree Moore Toyota. Heather Green was a fantastic sales person going the extra mile to help me buy my Corolla. Ask for her. Anton was helpful also and Terence in the finance department was quick and efficient. As a long time customer, I have always had good service in the maintenance department and I'm glad to see that Carol is still there.

Sep 17, 2017

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Thrilled beyond words!!!!!

I am like a kid in a candy store with how excited and thrilled I am with my buying experience!!! Love, love, love my new 2017 4 runner???? Heather Green took great care of me and worked her butt off getting things put together for me! We did most of our initial workings on line and texting/ phone conversations. I was shown several options and choices to see which would work best for me. When I was able to get down to Lake City on Saturday, I already felt like I knew Heather. She made me feel very welcome and at ease. Anton Avila, who worked with me on prices and options, came out to greet me when I arrived. He has a great personality and I never felt like I was being forced into anything. He was honest with me about my trade in, and even worked my deal without having to trade in another vehicle!! The atmosphere of Rountree-Moore Toyota is like none I have ever experienced. WONDERFUL!!!! Laid back but professional. I didn't feel as if I should be on guard when I entered their front door. Heather was very knowledgeable about the Toyota product and answered any questions I had. We took a test drive and talked about the vehicle, our families, horses, and dogs. Turns out we were both animal lovers ! Terrence Shelton, financial manager, made the paperwork process PAINLESS!!! He was a joy to talk with as paperwork was being completed. I would rate the dealership and it's employees with 100 stars if I could!!! I have never bought a vehicle out of state( I'm from Georgia), but I will be back and be referring everyone I talk with.

Sep 08, 2017

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Perfect Experience

Saw the car we purchased online and negiationated the whole deal through email, our sales rep Heather even sent us a video tour of the car which I had never seen before and it really helped make our decision! All and all great experience...quick and easy and out the door.

Sep 05, 2017

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Excellent dealer to do business with.

After months of searching for a truck, it was time for a new Tundra. Searching new inventory revealed that Rountree Moore had the best list price and therefore lead me there. Upon arrival I was hoping for friendly staff, which is what I got! Michael Dominguez began the process online, who was followed by Heather Green, Anton Avila, and Terry Shelton to wrap it up. All were very helpful in the process and achieved an experience that will not be forgotten. I recommend this dealership to anyone in the market for a vehicle. Thank you all!!

Aug 29, 2017

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A very pleasant experience

My truck had it's 15th birthday and I decided to make a farm truck out of it. My treat to myself was a new car. I chose Toyota because a friend recommended the dealership. Also, my sister had good experiences with a Corolla and later with a Camry. Michael and Heater as well as Terry made buying my new 2017 Corolla L a stressless time for me. I highly recommend not only my new car but the dealership for your next car or truck. Their expertise was evident to me as well as their patience.

Chris Summerlin

Chris Summerlin

Service Manager
Recent Reviews

Mar 06, 2020

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Change my lease to own buy a bigger carThey worked with...

Change my lease to own buy a bigger car They worked with my budget all things were done in one day. I did not agree with Dennis trying to sell all warranties.

Feb 03, 2020

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ROUNTREE MOORE Toyota went above and beyond on taking...

ROUNTREE MOORE Toyota went above and beyond on taking care of me. Came in for an oil change and left with a new Toyota Tacoma !

Jan 05, 2020

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Rountree Toyota

I had a really good experience with Rountree Toyota. Joe went above and beyond to get me the deal I needed and the car I wanted. Marissa who is a new sales associate was great to work with. John Scobie was very kind and helpful as he went through my new car’s gadgets and controls with me. I look forward to working with them again in the future.

Dec 25, 2019

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Service

The service department is awesome I always took my Highlander to them. They always service my automobiles they do my oil changes and maintenance they let me know if there is something wrong

Dec 21, 2019

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New vehicle purchase and service experience

Not only did I purchase a new vehicle I also visited the service department for some modifications. Both sales and service went above and beyond to accommodate me in this experience.

Sep 16, 2019

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My experience with this dealership is great.

This the dealership I have ever dealt with in 50 plus years of buying vehicles. I have purchased 8 Tindras and 3 Sequias from these folks, especially from Gus Rentz.

Jul 15, 2019

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Great Job

Professional Job At Handling And Taking Care Of There Customers , Making Sure The Customer Happy And Satisfied Before They Leave The Dealership . Thanks To Mr. John Scobie And Sales Manager Joe Going Extra Mile Helping Us On Our New 2019 truck

Apr 10, 2019

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Always good and getting better!

I have always had good experiences and it’s as easy as can be to buy a vehicle. We will keep coming back again and again.

Jan 29, 2019

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Easy car buying

I want to thank the sales team as well as the financial department for making the whole buying experience easy. I would definitely recommend to friends and family.

Jan 10, 2019

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Great service!

I have delt with Rountree Moore over the last 30 years! Have always been treated in a way that makes you want to come back!

Jan 08, 2019

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Amazing Experience

I have had several years of experiences with Roundtree Moore Toyota and Mrs. Chris has been by far the best service manager I have ever dealt with. She gets things done in a perfessional and timely manner . She runs a great team in the service department and I recommend if you need anything done and done right ask for Chris !!

Jan 08, 2019

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This experience was horrible

When I took my vehicle in for the factory service the tech did not tighten the lug nuts and after we left the dealership my tire came off while driving down the road. Customer service at this dealership did not contact me at all after this incident occurred. And they were notified about it.

Jan 06, 2019

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Fast service.

I come in for my oil change and tire rotation and within a hour I was ready to go. Fast and great service. Thank you

Jan 04, 2019

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Great

It would be nice to have vehicle lightly detailed when brought in for service. Like wash, vacuumed, windows cleaned. Chris was awesome with customer service.

Dec 31, 2018

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Heroes of the holiday travel.

They were quick. They were efficient. The waiting room was awesome. The bathrooms were spotless. That’s all anyone is looking for when in the situation we were in. Traveling home after Christmas we blew a tire on I-75 and Toyota Roadside Service had us towed to Rountree Moore.

Dec 29, 2018

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Oil change

Very good service department. Mr Summerlin always polite and makes sure I understand all that is needed and done for my car.We are a Toyota family and hope to trade our Honda in for a Toyota soon.

Dec 22, 2018

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Service team

The service team at Rountree Toyota is always very helpful and always dose a great job. I would recommend anyone to stop by and get their car or truck service done there!!!

Dec 12, 2018

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Superior in Every Way

I always trust Roundtree Toyota with my 4 Runner for 15 yrs now, so much so that I never let anyone else mess with it, not even an oil change is done anywhere else!!! It's always a pleasant experience no matter who waits on me and I always leave knowing my truck in great shape and that my truck will take care of me on the roads. I'm a long time widow, always on the road by myself, including a lot of back roads, so I depend on my truck to keep me safe. I never worry cause I know Roundtree Toyota's always got my back!!! They are Superior in every way and I recommend them for "Sales" and "Service" to everyone I know, and that's a lot of people!!! I would like to give special attention to Mitchell Summerlin, Service advisor, and to Chris Summerlin, Service Dept Mgr, who both went "above and beyond" for me on my last visit!!! Sincerely & always a happy customer, W C Bradford County, Fl

Dec 12, 2018

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The BEST service writer ever

Mitchell Summerlin made my visit the best from the time I walked through the door until I paid at the cashier. Thanks for such kind and considerate attention and professionalism you provided to myself and my daughter. Two cars serviced back to back...... You Rock

Dec 08, 2018

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Service

Chris and Mitchell always go above and beyond my expectations for repairs and service on my Toyota. Extremely courteous, friendly and helpful every single time!

Dec 07, 2018

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Excellentl service as usual.

I made an appointment for routine service and arrived a few minutes early. The service advisor promptly took care of my needs. I was out the door in no time.

Dec 04, 2018

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Update program for ecu.

Fast, courteous, professional. Update was a recall, no charge to me. Customer waiting area is nice, complementary coffee (nice variety provided) and donuts. All personnel were respectful and friendly.

Dec 01, 2018

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Fast Dependable Service

I walked in with no appointment for. 105000 service and was out the door in less than an hour. Mitch Summerland was very accommodating and helpful.

Dec 01, 2018

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Service for my car

Mitchell is always professional and caring for his customers. He’s a pleasure to work with. He always remembers his customers and keeps ap positive attitude.

Dec 01, 2018

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Very good service

Very professional,and courtesy staff,I was very satisfied with the service provided, I highly recommend roundtree Moore to anyone who's looking for a great place to purchase a vehicle

Dec 01, 2018

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very good

Chris Summerlin always sees that your service work is done right....you have no problems when you go to Chris and let her know what you need.

Nov 27, 2018

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Great Service

I have always been treated well by the service staff. Mitchell is number one in my book! I find it a pleasure to have my car serviced!8

Nov 25, 2018

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Oil change

We had a issue previously with oil change, discussed it with Chris she made sure everything was taken care of professionally very satisfied thank you.

Nov 24, 2018

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Fast. Professional.

When I’ve bought parts Rudy has always been very knowledgeable. And got me parts when he said he would. He’s very kind and enjoyable to deal with. Chris takes care of my truck. She’s great. I don’t worry at all with Chris managing my service needs.

Nov 24, 2018

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Purchase

All persons we had contact with were knowledgeable and professional. The sales, service and finance departments were all available to meet our needs. Michael Mann Justin were both generous with their time after the sale.

Nov 19, 2018

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Professional and quick

Took care of everything I needed in a timely manner and were very helpful with all questions I had pertaining to my visit at roundtree Toyota

Nov 18, 2018

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Great Service

The Service Dept. at Rrountree-Moore Toyota is second to none. The Service writers are great about making sure all your needs are met. The Service Techs do great work and address any problems that your vehicle may have.

Nov 14, 2018

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Knowledgeable and helpful staff.

Staff members in the service department are helpful and always provide great customer service. In addition to the great customer service my wait time is never long when I get my truck serviced.

Nov 13, 2018

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Great car buying experience

This is the 4th car bought from Roundtree toyota Awesome team , great service helped me with all my questions. I would recommend for anyone’s next car purchase or service.

Nov 11, 2018

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.Great Personnel

Heather, Chris and Mitchell are very professional, Courtesy and provide Personal Service. They are concerned about customer satisfaction. I will recommend Rountree to my friends - Thank you...

Nov 07, 2018

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Top quality of service staff

Always somehow get Mr Mitch as a rep. He is very professional and educates his customers in a way they understand. I have recommended several Toyota drivers to your store as a result of this service staff.

Nov 06, 2018

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Superb.

Always greeted by a friendly face and never a hard sell for things your vehicle doesn't need. Also a comfortable waiting area with coffee and vending machines.

Oct 28, 2018

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5000 mile service

My tech assistant ant was professional and helpful. Since it was my first time getting service on this vehicle she walked me around because I was lost and also came right out the door into the parking lot to help me find my car. She had only been at her job a month and is young. I do not see her name below.

Oct 28, 2018

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Great not a long wait

I had a great experience. Very friendly and efficient. They did everything I needed and it wasn’t an all day wait. I would recommend going here for service to my friends

Oct 27, 2018

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Great service, friendly people!

Couldn't make the time that I had arranged due to an emergency the Personnel were so friendly they said don't worry about it just come that afternoon and they took care of my car very quickly very good service thanks as always great job!

Oct 21, 2018

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Why I keep coming back

They’re nice. Do the job very well. Have had issues but that happens. These guys handled it great From someone who does this. Best I have seen. Keep up the good work

Oct 17, 2018

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Customer service is the reason I keep coming back

Mitchell and Mrs. Katie always take care of me at Rountree Moore Toyota. When I have my oil changed, Mitchell makes sure I have a ride to work, redeems my coupons and honors my time. He is hardworking and makes it his goal to please his customers. Mrs. Katie tends to me when it comes time to pay. She makes our exchange seem more like a neighborly visit than a check out at a business. I appreciate the service I receive at Rountree Moore Toyota - it is the quality of that service that keeps me coming back.

Oct 17, 2018

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Truck service

They got me in and out fast and friendly ms pat was also very helpful...explaining everything everyone was great ....remember my pig auction I have purchased 5 Toyotas in 1 year

Oct 15, 2018

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Quick and painless

I made an appointment in the morning for early that afternoon, arrived at the appointed time, talked to a pleasant service person, service completed in a timely manner, all good.

Oct 14, 2018

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Great servicer

The staff was right there to help and kept me updated on the status of the work. The time was accurate for my wait time.

Oct 10, 2018

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Service department customer service/sales rep sharks

I service 4 Toyota’s and a Honda and the service person Mitch has been the only one who takes time to explain and teach me about my vehicles. His excellent representation of Roundtree service department keeps me coming back and referring my family.. My recent visit I walked to pay through the sales entrance and as soon as I exited my truck a sales rep shouted from a short distance may I help you. I heard him before I saw him. Then two ladies came up to me the same way before I reached the door. I felt bum rushed as if I was trustpassing on private property and didn’t belong. They never said hello how are you!They was so causally dressed they didn’t look like sales personnel which through me off. I said ,”I have 4 Toyotas while holding 4 fingers up, one being serviced, I’m fine for today just to fend them off me. I did not like that feeling.

Oct 07, 2018

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20,000 mile service

Everyone was very friendly and the service was very quick. The waiting area was clean and comfortable. I actually made a friend...someone else who was getting service done on her car!

Oct 07, 2018

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They Care!

I went in for a routine maintenance and an oil change and was greeted with a smile and was well taken care of. While waiting for my car, I was browsing the new cars.. unlike other dealerships, I was not hounded about buying a new car nor were they trying to sell me anything I didn’t need. I love their amazing customer support and are quick to answer all my questions. I will always do my business at Rountree Moore Toyota Scion.

Oct 06, 2018

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for a tire rotation. I had no appointment, but did

The service writer was going to charge me for the rotation until I told him that the tires were new and purchased from Rountree Moore. There should’ve been no charge

Oct 04, 2018

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My experience is always wonderful they are so helpful

I am always helped and greeted with a smile and John the gentleman who sold us our car always stops and say hi and see how I like my car and doing

Sep 30, 2018

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Appointments

I found out that doesn’t matter if you make an appointment or not! My wait for just an oil change was 1 hour and 25 minutes!!

Sep 29, 2018

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Oil chg

Great price, great service. My vehicle is running so much better now. Nice showroom by waiting area. Really enjoyed the people although I do miss Damon and Ali.

Sep 27, 2018

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Excellent Service

The seevice department provided a quick response to let me know why my tire was losing air and when the tire and service would be complete.

Sep 24, 2018

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Quick and very polite techs!

Fast maintenance service and very polite techs/staff! Very informative and excellent response to my questions and inquiries. Nice waiting area, free coffee and WiFi.

Sep 23, 2018

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Price stability very unstable

Had the oil changed in the Mercedes Benz and the psi on with ams oil both of which supplied. Friday afternoon and Scion on Saturday morning each time at the cashier price was different.

Sep 22, 2018

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5000 mile checkup

The service department has always been efficient And prompt in doing an oil change. I waited less than 1 hr. I also got a complimentary car wash

Sep 20, 2018

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My service is always excellent

Service is amazing, this time they didn't not close my hood all the way. I had to stop on Hwy 90 and close it...

Sep 20, 2018

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Service Visit

Got Same Day appointment. L.O.F. Check for pulling to right. Found One front wheel 15deg. other 30. informed of alignment needed and, to do work and cost. car was ready as told. WE have been doing business With RTM for years ( 3rd Toyota) always had good service. Clean waiting and rest rooms. Transportation to shopping and food and back to dealership.

Sep 16, 2018

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Fernado is a great salesman! Awesome GM as well..

Fernando is a great salesman, he helped me find the car that I wanted and was very pleasant, understanding, and very eager to make a sale. The GM was able to give me a great Toyota Highlander at a great price and was able to close the deal on not one but two vehicles. Also Chris the Manager of Service has always treated me well, when it came down to doing any repairs or service on my Toyota Camry, Ford Focus, and Pathfinder. Thanks Toyoya Team You Rock!!!!

Sep 07, 2018

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Love this dealership

I’ve been to dealerships all over the country and have never received such amazing service! Our service rep Mitchell Summerlin is fantastic and very easy to work with. He always keeps us updated with the status of our vehicle, is extremely knowledgeable and is an asset to this dealership. We will always bring our vehicles to this dealership!

Sep 06, 2018

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Great Experience

I enjoyed my Experience and the Coupons are great keep sending them and I’ll keep coming back! Chris and Ahmed are nothing but professional when handling my vehicle!

Aug 29, 2018

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Purchase vehicle

There was no pressure while I was looking. Mr. John was very professional. Helpful in many ways .We came to the deal on the Rav 4 I was so interested in.

Aug 27, 2018

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Oil change

I bought a Camry from this dealership a few months ago and it was time for an oil change, my hubby tried to do the change himself and was unable to due to the oil filter being tightened to tight on the previous change. Rountree service center took care of it for free and gave us another oil change as well for our inconvenience. Wonderful service!!!

Aug 25, 2018

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Fast and Courteous

Very helpful by telling me that next month I would need to have my transmission serviced so that I could plan on the extra expense ( gave an approximate price too!). Even helped me find the tire key ( I knew it was someplace in the van) so they could rotate my tires!

Aug 25, 2018

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Good Deal

Received a good and fair deal and good service. Purchased here before. Good Service Department. I would recommend this dealership to my friends and neighbors. Good experience good product.

Aug 23, 2018

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Great Service Department

Very friendly and courteous service reps. They always greet you with a smile and kind word. Service is usually very quick, with or without an appointment. Just all around great people to deal with.

Aug 23, 2018

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Sales to service

I have enjoyed my sales and service experience. I purchased a used vehicle and get my brand new vehicle services done at this dealer. Very happy with both!

Aug 23, 2018

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First service

This was first service for my new Toyota. Great service, fast service and courteous service advisor. Mitchell and Chris are a pleasure to work with! Thanks so much

Aug 17, 2018

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Excellent as always!!

I dealt with Ivan and Chris Summerlin, both is the Service Department. Ivan was our technician for the oil change and was fast and courteous throughout the process. We had some additional questions about our purchased warranty and Chris answered all of questions and then some. Exceptional customer service!!!

Aug 17, 2018

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Fast and friendly service

Got me in and out quickly I would recomend there service department. Clean waiting area and everyone there was very friendly. I'll be back

Jul 14, 2018

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Sales/Customer Service

Heather and Jose were great to work with! I test drove different vehicles and she was very patient. She went above and beyond today and it was greatly appreciated. She listened to my needs and came through for me. I will be back! This was my second vehicle I have purchased from Roundtree Toyota and I have had great service! Kudos to Heather, and Jose!

Jun 07, 2018

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Best of the Best

This is the second vehicle I have purchased from Rountree Moore Toyota and it was once again an excellent experience. I didn’t think it would be a better experience than the last time, but somehow it was. Michael answered all my questions with straight forward, honest answers. He was patient and kept me up to date on the progress of my purchase. Justin is the best finance manager I have ever come in contact with. He is thorough and is very informative. I will continue to be a loyal customer to Rountree Moore Toyota.

May 26, 2018

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Excellent

They were clear and to the point. Plus they were very reassuring, honest, and helpful. When I chose to buy a new car instead of driving the car that was being serviced. They provided the same excellent service. There I worked with Michael for sales and Justin with the paperwork. Micheal explained everything about the car very clearly. Justin handled the paperwork, he explained it on this large board that was quite clear visually. He explained the information clearly and asked or responded to my questions. I was very happy with my experience at Roundtree Toyota with the entire staff.

Apr 30, 2018

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EXCELLENT BUYING EXPERIENCE

Thanks to JOE, JOHN, JUSTIN, MITCHELL SUMMERLIN, CHRIS. I WILL RECOMMEND YOU TO ALL MY FRIENDS AND FAMILY. Thanks to the New Toyota Manager Joe, I am sure that is what helped sell me my vehicle. His knowledge of Toyota pkgs and TOYOTA in general BRAVO. I will not drive anything else.

Apr 25, 2018

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Loyal Customer

Have used ROUNTREE Toyota for years. Bought numerous vehicles. Customer service at it best. Treated me like family. I would recommend them for all your service needs

Dec 27, 2017

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Fast and Friendly!!

They greeted me so friendly and showed me right where to go. They took care of everything I needed as part of my free maintenance I received when I purchased the car there! They were so knowledgeable and even spent time explaining some of the features I wasn't utilizing! They gave popcorn to my young son and showed him the kids play area. That made the wait easy and pleasant for us both!

Dec 27, 2017

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Treated Me Like Family--Red Carpet Treatment

Wow! I can't say enough about the professionalism and friendliness of the staff here. They were so friendly and made me feel right at home. Their coffee bar and popcorn machine was a nice touch. The snack and the KidZone play area helped keep my very active 6 year old son entertained while I asked all my questions. I was also very impressed by their willingness to go out of their way to make a special home delivery of the vehicle to help make this a surprise, special Christmas gift!!

Dec 06, 2017

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Purchasing a new car

I would give this dealership 100 stars if I could! I purchased a vehicle from here and I can say it was hands down the best experience. Everyone I came into contact with was eager to help, patient, and kind. All my concerns were addressed and everything was explained in a way that was easy to understand. Justin was awesome at his job and truly helped me in making decisions regarding my new car. Will be recommending to all friends and family.

Michael Dominguez

Michael Dominguez

Sales Manager
Dealership Experience 3 years 5 months
Industry Experience 3 years 5 months
Recent Reviews

Mar 06, 2020

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Change my lease to own buy a bigger carThey worked with...

Change my lease to own buy a bigger car They worked with my budget all things were done in one day. I did not agree with Dennis trying to sell all warranties.

Feb 20, 2020

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Great customer service, knowledgeable about vehicles,...

Great customer service, knowledgeable about vehicles, professional and courteous. Sales person was willing yo the extra mile to ensure we found the right vehicle for us.

Feb 18, 2020

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I was told two days in a row that the car had a lifetime...

I was told two days in a row that the car had a lifetime 100,000 warranty. It had 72,000 miles on it. Was also told they would recharge the AC before I bought It (twice different days) and when I came to get it, they did not charge it and instead said that I could bring it in another day. The managers Toney and Mike were not at all helpful and in fact the day I went to pick it up Manager Toney and sales Marissa said they would meet me at the dealership at 3:30 and never showed, finaly the GM got Toney to show up 2 hours later and he didn't even acknowledge me, nor my husband. They were very unprofessional and what's more was the two managers and Sales girl lied several times about the car warranty and meeting me to finalize paperwork. Might I mention they would only do an "even trade" on my 2014 Town and Country for a car that was supposed to be $2,999... you can see in the records that on paper the price was jacked up almost $2000. I'd love to discuss futher about how I was treated and how professional they were. Someone in administration is more than welcome to call me.

Feb 07, 2020

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Had a great experience. Customer series’s excellent....

Had a great experience. Customer series’s excellent. Rashaad was a very professional and very helpful. Would highly recommend him to anyone. The overall experience was ver pleasant.

Jan 21, 2020

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Marissa and Michael were both great to work with. I never...

Marissa and Michael were both great to work with. I never felt pressured into buying and they both were very knowledgable. Overall very happy with my experience here.

Jan 07, 2020

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I had the best car buying experience at this dealership....

I had the best car buying experience at this dealership. My sales associate Rashaad was knowledgeable and friendly. Will definitely return to see him again.

Dec 25, 2019

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Service

The service department is awesome I always took my Highlander to them. They always service my automobiles they do my oil changes and maintenance they let me know if there is something wrong

Nov 14, 2019

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Great experience!! Michael Dominguez and Gavin were...

Great experience!! Michael Dominguez and Gavin were amazing!! I highly recommend this dealership to anyone who lives close or far away! Very knowledgeable about TOYOTA and made sure everything was perfect!!

Oct 02, 2019

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Great dealership with great people! I highly recommend...

Great dealership with great people! I highly recommend buying your next vehicle from them. My husband and I just bought our second vehicle from this dealership and we couldn’t be more satisfied with the vehicle and service we received!

Sep 27, 2019

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Review

Michael was great to work with. He was knowledgeable but not pushy. I was able to get in and out in a reasonable amount of time

Jul 20, 2019

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Best car buying experience!

I am forever thankful to Micheal Dominguez for his hard work in helping me trade in my Kia and purchase a new Corolla. He was helpful from the beginning and all his hard work made my time at the dealership go by fast when normally you’re there all day. He listened to everything I had to say and what I was looking for in a car. I purchased my Kia from Rountree-Moore and didn’t have a good experience, this time was amazing and I thank you all for everything you did!

Jul 04, 2019

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Best deal ever

They were so nice and professional I would definitely recommend them to my family and friends and they were very fast and very painless time

Jun 30, 2019

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Buying a car was easy and hassle free

I chose Roundtree Morre because we have chosen them in the past amd had great results. Heather kept me informed prior to purchasing . Once I found the vehicle from auto trader they did their best to have it ready for me

Jun 06, 2019

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Best dealership I ever dealt with

Best dealership I ever dealt with from the general manager Louie to the salesman Michael to the detail department it was one of the best experiences I’ve ever had buying a vehicle great people will refer all my friends and family

May 28, 2019

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Wonderful team they have.

The sales rep we had was Michael D he went beyond to get us this truck and he literally had my son glowing with happiness. And he loves the truck and so do I .

May 24, 2019

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Car Buying Experience

Upon entering, the General Manager greeted us immediately. We told him the reason for our visit and he introduced us to the salesman, Michael, who was very helpful and knowedgeable. Michael answered various questions and he showed great professionalism in carrying out his responsibility. Everyone that we encountered at Roundtree made us feel very welcome. Mr. Caison in showing great professionalism explained the many documents very thoroughly. It was obvious that he is quite familiar with what he does. The transaction went very smoothly. I am very appreciative for the assistance from such professional and courteous staff at Roundtree Moore Toyota.

May 17, 2019

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A great team

The sales team and financial team is absolutely impeccable they do not judge and they will do whatever they can to help you in whatever situation you see yourself It is so nice not to be pressured into anything and it’s a joy to be on the same page

May 16, 2019

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Great customer service!

Great deals on trade ins and great customer service. Very clean and state of the art facility. My salesman, Mike went out of his way to help us and made us feel at home and part of the Rountree Family. I recommend everyone give them a shot at your business, they won’t disappoint.

Mar 23, 2019

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Great Service!

Service was excellent! The salesman (Michael Dominguez) was the best car salesman that I have ever dealt with. He was not at all pushy and more than willing to go out of his way in order to get me in the vehicle that I wanted to be in, rather than simply trying to sell me what the dealership needed to sell. I am very great full that I came back to Toyota!

Feb 28, 2019

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Flexible and Understanding

Great experience! Great team! Customer-focused! Worked well to meet my needs, get it processed quickly and on the road in MY 2019 Toyota Prius XLE. Each contributed a piece in making major purchase decisions seem simple and easy. Never felt pressured to make decisions. Justin was helpful in offering suggestions during the warranty and financing. With so many options to choose from, I feel I got the best bang for my buck. Thanks so much!

Feb 20, 2019

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A bird in hand is worth two in the Bush

They had a good price and did not have any add on fees other than the dealer fee. They were Honest and sold the vehicle below the advertise price. They did not waist my time with the usual dealer games . We agreed on a price for my trade in and closed the deal Thank Mike D

Feb 16, 2019

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Awesome Experience

Stopped by to take a look at some used cars. Left with a brand new Corolla! Michael Dominguez is a fantastic salesman! He got us a car that seriously exceeded our expectations, at a price we never dreamed of. I would give 10 stars if I could!!

Jan 29, 2019

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Easy car buying

I want to thank the sales team as well as the financial department for making the whole buying experience easy. I would definitely recommend to friends and family.

Jan 24, 2019

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Exceptional dealership experience

From start to finish, this was by far the best dealership experience I have ever had. Everybody from the sales staff, finance department and management team were very helpful, friendly and accommodating. This dealership is 62 miles from where I live and this will not deter me at all from going back for my next vehicle or my service work. Well worth the drive!!

Jan 21, 2019

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Friendly & professional dealer

Great folks to deal with! Professional and knew the product. Followed up on all the details. Helped find the right vehicle and accessory package...great service!

Jan 13, 2019

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Honest and Professional Service

Buying from Rountree Moore was the easiest and most professional experience I have ever had with any dealership! They went above and beyond for me!

Jan 13, 2019

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Michael is the Bomb.

Michael has the customer's best interest in mind. Got me the best interest rate of any financial institution. Very personable and friendly but not overbearing. A pleasure to work with.

Jan 06, 2019

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Got just what I wanted!

Overall, the customer service was through the roof! From the time I walked in until I walked out with my new car keys! I got the car I wanted and the price desired.

Jan 06, 2019

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I feel like we got a fair deal.

I feel like we got a fair deal. Got all of our numbers the day before and came back. I let them know early in the morning that we will be there with a check by noon. Upon my arrival the vehicle was still dirty. I had to wait for cleaning and to sign all paperwork. Took approximately 2 hours total. I also thought I was supposed to get a trial of Sirius XM and have not. Overall it was a good experience. Michael was a great guy.

Jan 03, 2019

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Fourrunner purchase

My wife and I were looking to purchase a new Fourrunner. We had looked at several locations and ended up at Roundtree Moore in Lake City. Our sales person, Heather Green, was very helpful in finding the color and options we were looking for. I highly recommended Rountree Moore and especially Heather.

Dec 22, 2018

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Great Experience

Great People and kept their word on every aspect! Was able to purchase the exact car I wanted, with the safety features I needed to protect my family.

Dec 19, 2018

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Amazing service

Heather was Persians amazing at keeping us informed. We weren’t happy about the original financing and she kept working for us. We purchased a 2018 Camry se that we wanted and the process was seamless. I’m glad we chose roundtree Moore.

Dec 18, 2018

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RTM Toyota

I had an amazing experience at RTM Toyota! I would recommend them to others! Great customer service and knowledgeable staff! I love my new car!

Dec 07, 2018

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Relatable Dealer!

Awesome sales rep, was very easy to talk to and easy to laugh with! Super quick process only took a few hours and unlike other dealerships where they do the ole bait and switch, Michael was very straight forward and showed me the car I wanted. Justin helped a lot as well, by being honest about the warranty. Would definitely recommend anyone to this dealership!

Dec 05, 2018

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Not your average dealership

After visiting other dealerships we were pleased with the relaxed atmosphere and ease of the purchase. They weren’t high pressure, just seemed to be doing the best the could for us while still keeping thing within their guidelines.

Nov 30, 2018

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Great service.

They got me a great car at a great price. I couldn't be anymore thank full for the team there! I would recommend them.

Nov 29, 2018

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Great experience

I wanna congratulate Roundtree Moore Toyota for the excellent service and willingness to please customers. Salesman Michael Dominguez was really attentive and met all ours needs and expectations. I will definitely recommend this dealer to everybody.

Nov 25, 2018

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Friends

Everyone is very friendly you don't feel uncomfortable talking with them, they are willing to work with you to make things as easy as possible, I would tell anyone if the want a vehicle go to Round Tree

Nov 24, 2018

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Purchase

All persons we had contact with were knowledgeable and professional. The sales, service and finance departments were all available to meet our needs. Michael Mann Justin were both generous with their time after the sale.

Oct 06, 2018

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Great folks,

We visited several times trying to decide what we wanted and I really appreciate the fact that they did not call over and over again. When I tell you I am looking that is what it means. We did not feel forced to buy. This was the smoothest purchase of a car has ever been for me... Keep up the good work.

Sep 30, 2018

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Great service

Rountree Toyota really worked with us to get us in a new vehicle the staff was nice and courteous it over all a good experience

Sep 12, 2018

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Excellent Experience

Everyone there worked so hard to make sure when I left I was 100% happy with everything. Would recommend this dealership to anyone looking. They are there for you every step of the way.

Sep 10, 2018

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Couldn’t be happier

Michael was vary quick and the whole staff was vary nice. They ever drove the vehicle 45 mins to drop it off to make sure I was happy

Sep 04, 2018

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Worked well in trying to get me a car

Good. Did all the could to get me in a new auto at payment I could afford. I Never found out if won from mailer

Sep 04, 2018

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Amazing servive

Sara was great and so was Justin. They made buying a new car enjoyable and less stressful. I will be back in the future for sure!

Aug 31, 2018

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5 stars!!!!

Purchased my TRDPro from Mike Dominguez. He was very conscious of my time. I came in on a Saturday morning and was out of the store in a flash. Naonne and I worked out all the details on the phone the night before.

Aug 29, 2018

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Mike Dominguez is just AMAZING, along with Anton!!!

My experience was fast and hassle free. Mike and Anton were absolutely just amazing and very helpful! Love this dealership! If I ever need another new car I will certainly be coming back and looking for these two guys!

Aug 21, 2018

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seat cover replacement

Service department notified me of warranty parts were at their shop. Made an appointment and dropped my new Tundra off. They accomplished the work that day. Very pleased with the workmanship.

Nov 09, 2017

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Rountree-Moore Toyota experience

We take buying a new car very seriously. We want the car we purchase to not only have eye appeal, but to have a reputation of being one of the best. We do not trade cars often, and we feel Toyota will be around a long time. The staff could not have been more helpful or pleasant. Those we worked with, were very knowledgeable and eager to make this a pleasant experience. Thank you for helping us find our car, she's beautiful.!!

Oct 18, 2017

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Amazing Amazing Amazing

This was my first car buying experience and I must say I felt like family. From the moment I walked in Mike Dominguez was there to greet us with a smile and a handshake. I told him I was looking for a 2015- 2017 Tacoma. He asked us to wait out front and he brought around a brand new Silver 2017 SR5 Tacoma, it was perfect. I took it for a test drive, fell in love with truck and we started working out a deal with Jim Bolt, Phil Kuhn, and Justin Mckittrick from the finance department (All 3 were awesome!!). They really worked with me, getting a great interest rate and my payments just where I wanted them to be. I even got to meet Ali The general manager of the dealership (Awesome Guy)! Overall amazing experience and I look forward to my next purchase from Roundtree Toyota!!

Oct 18, 2017

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Excellent Customer Service

I just bought a new 2017 Camry, the experience was better than the last. I would recommend this dealership to everyone! Thanks Michael! You are the best!

Sep 07, 2017

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Michael was a pleasure to work with!

We reached out to Michael through the internet to ask about a few cars on the lot. He was fantastic- contacted us immediately AND made a personal video on his phone to show us the car that we were thinking about. This dealership is about an hour away from our home but was absolutely worth the drive. He even drove to Gainesville to pick something up from us after the sale so that we didn't need to go back to the dealership. I would highly recommend Michael and this dealership.

Sep 05, 2017

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Excellent dealer to do business with.

After months of searching for a truck, it was time for a new Tundra. Searching new inventory revealed that Rountree Moore had the best list price and therefore lead me there. Upon arrival I was hoping for friendly staff, which is what I got! Michael Dominguez began the process online, who was followed by Heather Green, Anton Avila, and Terry Shelton to wrap it up. All were very helpful in the process and achieved an experience that will not be forgotten. I recommend this dealership to anyone in the market for a vehicle. Thank you all!!

Aug 29, 2017

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A very pleasant experience

My truck had it's 15th birthday and I decided to make a farm truck out of it. My treat to myself was a new car. I chose Toyota because a friend recommended the dealership. Also, my sister had good experiences with a Corolla and later with a Camry. Michael and Heater as well as Terry made buying my new 2017 Corolla L a stressless time for me. I highly recommend not only my new car but the dealership for your next car or truck. Their expertise was evident to me as well as their patience.

James Bryan

James Bryan

Internet Sales & Leasing Consultant
Recent Reviews

Nov 29, 2019

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New car

The salesman was super helpful,and helped answer all the questions I had.He was very low pressure,and went above and beyond to see that the experience was an enjoyable one.

Nov 14, 2019

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Over all for the most part happy

The truck was perfect had a problem with one of the finance managers the first day but the sales woman mrs kacy was great the only thing that was upsetting to me was the fact that the truck was listed on there online price as one thing and I had to pay more due to my credit bing on the low end and didn’t really feel like arguing any more due to it was almost 9pm and had bin there since 5 so we payed almost 3k more then the truck was listed

Oct 18, 2019

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