Meet Our Staff

Sales

Heather Green

Heather Green

Internet Sales & Lease Consultant

Certified
117 Reviews
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James Bryan

James Bryan

Internet Sales & Leasing Consultant
47 Reviews
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Fernando Rojo

Fernando Rojo

Sales & Leasing Counsultant

Certified
46 Reviews
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Michael Howerton

Michael Howerton

Sales & Lease Consultant

Certified
15 Reviews
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Gus Rentz

Gus Rentz

Sales & Lease Consultant
16 Reviews
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Marissa Mazzamuto

Marissa Mazzamuto

Sales & Lease Consultant

Certified
13 Reviews
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Ray Sheldon

Ray Sheldon

Sales & Lease Consultant
10 Reviews
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Rashaad Rembert

Rashaad Rembert

Sales & Lease Consultant
9 Reviews
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Talal Dorchy

Talal Dorchy

Sales & Lease Consultant
2 Reviews
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Service

Chris Summerlin

Chris Summerlin

Service Manager
79 Reviews
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Ashley O'Cain

Ashley O'Cain

Service Advisor
14 Reviews
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Mitchell Summerlin

Mitchell Summerlin

Service Advisor
14 Reviews
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J.T. Hopkins

J.T. Hopkins

Service Advisor
8 Reviews
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Michael Abney

Michael Abney

Service Advisor
2 Reviews
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Kaila Poseley

Kaila Poseley

Service Advisor
1 Review
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Management

Michael Dominguez

Michael Dominguez

Sales Manager
58 Reviews
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Louie Herron

Louie Herron

General Manager
33 Reviews
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Tony Frierson

Tony Frierson

Sales Manager
18 Reviews
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Patricia Riley

Patricia Riley

Acquisition Director
15 Reviews
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Joe Koziol

Joe Koziol

Sales Manager
12 Reviews
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Finance

Dennis Justice

Dennis Justice

Business Manager
50 Reviews
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Gavin Schnelle

Gavin Schnelle

Business Manager
36 Reviews
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Graham Dyck

Graham Dyck

Business Manager
18 Reviews
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Parts

Ivan Santos

Ivan Santos

Parts Advisor
22 Reviews
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Rudy Riviere

Rudy Riviere

Parts Manager
9 Reviews
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Administration

Tori Ferencz

Tori Ferencz

Customer Relations
12 Reviews
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Kay Greene

Kay Greene

Cashier
2 Reviews
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James Simpson

James Simpson

Inventory Manager
2 Reviews
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Heather Green

Heather Green

Internet Sales & Lease Consultant

117 Reviews
Certified
Contact Me
Dealership Experience 3 years
Industry Experience 3 years
Recent Reviews

Jun 01, 2020

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Employee Rating

Really enjoyed working with Heather Green. Sales is...

Really enjoyed working with Heather Green. Sales is super. Can't say same for service. Probably won't go to roundtree for service. 5000 mile check up a waste of time. If a problem at 5000 then would call.

May 26, 2020

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Round tree Moore Toyota was a pleasure to work with. I...

Round tree Moore Toyota was a pleasure to work with. I am not much of a negotiator and I normally know what I am willing to pay before I ever go to the dealership. One of my main tests is to see what the lowest price is straight out and how that measures up to my personal research. Roundtree moore Toyota was spot on. They were honest and direct and worked a great deal for me and my wife. Thank you for your straight and honest business deals for you customer. A special thanks to ms. Heather Green She was a joy the entire time, she was prompt, professional, personable, attentive and has an amazing personality that made me feel comfortable and at ease. Thank you so much you are awesome!

May 16, 2020

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Car buying can be a stressful event but Heather was...

Car buying can be a stressful event but Heather was amazing to work with and eased the stress. There was no pressure and I felt like I paid a fair price and got exactly what I wanted. I’d definitely work with her again!

May 14, 2020

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I had an excellent experience at this dealership. I will...

I had an excellent experience at this dealership. I will definitely be back for any vehicle purchase in the future and I will tell all my friends and family as well.

May 13, 2020

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Thank You Heather for going the extra 200+ miles to find...

Thank You Heather for going the extra 200+ miles to find my perfect SUV. You made buying easy. I have 4 Toyota. Dealerships in my hometown but it was worth the hour drive for the A+ customer service.

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Chris Summerlin

Chris Summerlin

Service Manager
Recent Reviews

May 06, 2020

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We came to this dealership with an issue from a sister...

We came to this dealership with an issue from a sister dealership and they went above and beyond to do the right thing. Thank you to all involved from service to sales.

Mar 06, 2020

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Change my lease to own buy a bigger carThey worked with...

Change my lease to own buy a bigger car They worked with my budget all things were done in one day. I did not agree with Dennis trying to sell all warranties.

Feb 03, 2020

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ROUNTREE MOORE Toyota went above and beyond on taking...

ROUNTREE MOORE Toyota went above and beyond on taking care of me. Came in for an oil change and left with a new Toyota Tacoma !

Jan 05, 2020

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Rountree Toyota

I had a really good experience with Rountree Toyota. Joe went above and beyond to get me the deal I needed and the car I wanted. Marissa who is a new sales associate was great to work with. John Scobie was very kind and helpful as he went through my new car’s gadgets and controls with me. I look forward to working with them again in the future.

Dec 25, 2019

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Service

The service department is awesome I always took my Highlander to them. They always service my automobiles they do my oil changes and maintenance they let me know if there is something wrong

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Michael Dominguez

Michael Dominguez

Sales Manager
Dealership Experience 3 years 8 months
Industry Experience 3 years 8 months
Recent Reviews

May 23, 2020

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Thanks to Rashaad and Tony and thes staff at Rountree,...

Thanks to Rashaad and Tony and thes staff at Rountree, very satisfied with my new car, looking for a new set of wheels go here

May 07, 2020

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Rountree toyota was great, Everyone was so understanding...

Rountree toyota was great, Everyone was so understanding and honest with us. My wife was going thru some difficult times but with all their friendliness and kind words made her day. They provide such a positive experience for us. I will definitely recommend them. In

May 06, 2020

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Very Nice People, they all teamed up together to make the...

Very Nice People, they all teamed up together to make the sale happen and make my experience great. GM even had to get involved, to make something happen. It was stressful but they made it a little easier. A huge Thank you to Gavin, for all the help in the following couple weeks after as well. He help ease my mind as a financial situation had occurred on their behalf 10 days after I signed a contract. They all are sweet people and worked hard to get things resolved!!!

Apr 22, 2020

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Salesman was very knowledgeable in the vehicle I...

Salesman was very knowledgeable in the vehicle I purchased and had the lowest price in the area. All of the sales staff was a pleasure to work with.

Mar 06, 2020

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Change my lease to own buy a bigger carThey worked with...

Change my lease to own buy a bigger car They worked with my budget all things were done in one day. I did not agree with Dennis trying to sell all warranties.

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Dennis Justice

Dennis Justice

Business Manager
Recent Reviews

May 28, 2020

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Amazing! I went in not really knowing what I wanted or...

Amazing! I went in not really knowing what I wanted or where I would stand with my car I was still paying on and the staff was exceptional and was able to help me out and I left in the vehicle that was perfect for me!

May 23, 2020

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Thanks to Rashaad and Tony and thes staff at Rountree,...

Thanks to Rashaad and Tony and thes staff at Rountree, very satisfied with my new car, looking for a new set of wheels go here

May 22, 2020

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Very pleased with my purchase, tha ks to Rashaad and...

Very pleased with my purchase, tha ks to Rashaad and Tony. I recommend anyone looking for a new or used vehicle or truck or SUV stop in.

May 14, 2020

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Everyone was awesome!! Ray is the best!! It was fast and...

Everyone was awesome!! Ray is the best!! It was fast and smooth! There was a young girl that was friendly and sweet! Great place to be

May 14, 2020

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I had an excellent experience at this dealership. I will...

I had an excellent experience at this dealership. I will definitely be back for any vehicle purchase in the future and I will tell all my friends and family as well.

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James Bryan

James Bryan

Internet Sales & Leasing Consultant
Recent Reviews

May 02, 2020

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Very pleased with the vehicle and the purchase process....

Very pleased with the vehicle and the purchase process. They have a great team. Have already recommended this dealership to several friends and shared on Facebook.

Apr 16, 2020

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The sales experience is great I wound buy 2 cars with...

The sales experience is great I wound buy 2 cars with then in a 2 weeks period if I wasn’t that satisfied. Thumbs up to the Saleman, Sales manager, Finance guy! I’ll buy again in the future! I just need to make a bigger garage!

Apr 09, 2020

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Great team working there great service great salesman...

Great team working there great service great salesman very helpful in finding the right car very very easy to deal with second time for my family

Nov 29, 2019

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New car

The salesman was super helpful,and helped answer all the questions I had.He was very low pressure,and went above and beyond to see that the experience was an enjoyable one.

Nov 14, 2019

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Over all for the most part happy

The truck was perfect had a problem with one of the finance managers the first day but the sales woman mrs kacy was great the only thing that was upsetting to me was the fact that the truck was listed on there online price as one thing and I had to pay more due to my credit bing on the low end and didn’t really feel like arguing any more due to it was almost 9pm and had bin there since 5 so we payed almost 3k more then the truck was listed

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Fernando Rojo

Fernando Rojo

Sales & Leasing Counsultant

46 Reviews
Certified
Contact Me
Dealership Experience 2 years 3 months
Industry Experience 2 years 3 months
Recent Reviews

May 28, 2020

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Amazing! I went in not really knowing what I wanted or...

Amazing! I went in not really knowing what I wanted or where I would stand with my car I was still paying on and the staff was exceptional and was able to help me out and I left in the vehicle that was perfect for me!

May 08, 2020

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I had problems with a car purchase from rountree a decade...

I had problems with a car purchase from rountree a decade ago, but this time I had a smooth experience with none of the issues. Everyone was easy to work with and clear on all stages of my vehicle purchase. I'm recommending RT Toyota to all my friends because they're jealous of my new Tacoma now.

May 07, 2020

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Rountree toyota was great, Everyone was so understanding...

Rountree toyota was great, Everyone was so understanding and honest with us. My wife was going thru some difficult times but with all their friendliness and kind words made her day. They provide such a positive experience for us. I will definitely recommend them. In

Apr 21, 2020

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Mr. Dennis was awesome in working a deal for my wife and...

Mr. Dennis was awesome in working a deal for my wife and I both to be able to purchase new vehicles and we could not be happier with the entire process. Definitely recommend!!!

Mar 28, 2020

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Fernando is a wonderful salesman. He will listen to the...

Fernando is a wonderful salesman. He will listen to the needs of the customer and work hard to get them a wonderful deal. He will go all day if that is what it takes to make sure the customer is extremely happy.

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Gavin Schnelle

Gavin Schnelle

Business Manager
Recent Reviews

May 06, 2020

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Very Nice People, they all teamed up together to make the...

Very Nice People, they all teamed up together to make the sale happen and make my experience great. GM even had to get involved, to make something happen. It was stressful but they made it a little easier. A huge Thank you to Gavin, for all the help in the following couple weeks after as well. He help ease my mind as a financial situation had occurred on their behalf 10 days after I signed a contract. They all are sweet people and worked hard to get things resolved!!!

Apr 16, 2020

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The sales experience is great I wound buy 2 cars with...

The sales experience is great I wound buy 2 cars with then in a 2 weeks period if I wasn’t that satisfied. Thumbs up to the Saleman, Sales manager, Finance guy! I’ll buy again in the future! I just need to make a bigger garage!

Mar 10, 2020

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Excellent Customer Service! Rashaad Rembert was awesome....

Excellent Customer Service! Rashaad Rembert was awesome. He worked hard at getting us in our new Toyota Tacoma! Excellent member of your elite sales team. Louie Herron always goes above and beyond to get us the best deal!

Mar 01, 2020

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I purchased a 2020 Camry SE! Marissa was great! She was...

I purchased a 2020 Camry SE! Marissa was great! She was honest with me about pricing, showed me different cars in my price range. She did an amazing job. Customer service was A1

Feb 26, 2020

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We had a great sales person in pat Riley she’s very...

We had a great sales person in pat Riley she’s very knowledgeable about the vechicles and all aspects of the experience of buying a new car. She is truly an asset to your dealership!

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Louie Herron

Louie Herron

General Manager
Recent Reviews

May 06, 2020

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Always a great buying experience at Roundtree Moore! A...

Always a great buying experience at Roundtree Moore! A Great team that makes you feel like part of the family! Always Honest and Loyal to their customers!

Apr 25, 2020

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Had good experience at the dealership. Had to go back and...

Had good experience at the dealership. Had to go back and forth to get our best deal, but in the end, we were pleased with the deal we received.

Apr 22, 2020

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Salesman was very knowledgeable in the vehicle I...

Salesman was very knowledgeable in the vehicle I purchased and had the lowest price in the area. All of the sales staff was a pleasure to work with.

Apr 16, 2020

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The sales experience is great I wound buy 2 cars with...

The sales experience is great I wound buy 2 cars with then in a 2 weeks period if I wasn’t that satisfied. Thumbs up to the Saleman, Sales manager, Finance guy! I’ll buy again in the future! I just need to make a bigger garage!

Mar 10, 2020

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Excellent Customer Service! Rashaad Rembert was awesome....

Excellent Customer Service! Rashaad Rembert was awesome. He worked hard at getting us in our new Toyota Tacoma! Excellent member of your elite sales team. Louie Herron always goes above and beyond to get us the best deal!

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Ivan Santos

Ivan Santos

Parts Advisor
Recent Reviews

Apr 09, 2020

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This is the 3rd vehicle I have bought from Roundtree...

This is the 3rd vehicle I have bought from Roundtree Toyota and it has always been a pleasure working with the sales staff and service department. No pushy sales tactics and the staff are very friendly, knowledgable and accommodating. I look forward to continued business with them in the future. REQUEST: Please place me on your e-mail and mailing list for service and sales promotions.

Nov 30, 2018

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10000 mile service......

The staff was very pleasant. The time estmate was correct. The facility was very clean and comfortable. The valet service was on time. The paper work was discriptive. I am very happy with the Sienna and the service.

Nov 26, 2018

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Tire Light Sensor

Over the 4 years I have owned my Toyota Rav 4 XLE, I have always been pleased with the sales and service team at Rountree Moore Toyota. Until recently though things have went down hill. I visited the dealership over a week ago and had to make 4 trips within 2 days just to determine I had a bad sensor on one of my tires. I was told the 1st time when it happened one of the tires needed air, the 2nd trip I told the service advisor I was going to Gainesville that afternoon and wanted to make sure nothing was wrong he stated they couldn't find anything wrong with it and it was due more than likely to the weather. On my way to Gainesville guess what the tire light came on again so I immediately call and they told me to bring it back the next day. I come in the next day and they put it on a machine and still state they can't find anything but reset everything and I should be okay. That evening before I go home the light comes on again for the 4th time so I immediately take it back to them and now all of a sudden it's a bad tire sensor. I had googled what might be going on prior to this and they claimed they had checked my TPMS and nothing came up. I had a feeling it was a sensor and it turned out to be. It took 4 times though. How sad is that? Finally, the service advisor told me they would order the part and if it was a recent tire that was replaced it might not cost me anything. I recently purchased 4 new tires and one had to be replaced and since they previously stated it was a back tire then I would just wait to see the outcome. I truly didn't expect anything for free but I didn't expect what would happen next. I scheduled to have the sensor replaced this past Friday and turns out now all of a sudden it's a front tire. How did we go from a back tire to a front tire. I realize these things happen but again what about modern technology and diagnostics. I don't trust them on any level.. I was also told that typically these don't go out before 5-8 years and it was a default sensor, well if it's a default why I am paying for it. WHATEVER!! I was prepared to pay for the sensor but in lieu of having to miss work taking my truck up there 4 times previously I didn't feel I should have to pay for the labor in full. They agreed to split the labor cost which I appreciated but when I get to the dealership it all went sour. I was originally quoted when they finally found out the problem from Ivan over a week ago that it would be around $230 to fix. I didn't like it but I knew the sensor was $116 I had already checked and spoken with the parts department. I didn't know what made up the rest of the cost so I called my husband to let him know. He then agreed with me that we felt it was only fair that they help with the labor cost since they took so long to figure things out and Ivan was in agreeance. I made the appointment to have it fixed and when I received a call from Mitchell he said it was going to be $266 and that's when I told him that the labor was to be split between us and Rountree Moore. He stated he would get with Ivan with he did and called me back and told me it would be $201. Well that still didn't compute to me in my head so I called my husband to have him find out what I was missing. Come to find out folks there is a "SHOP FEE/DISPOSAL FEE" on EVERY INVOICE they claimed was an EPA thing and they have no control over. You always have some sort of control over things. It's like those "DEALER FEES" they claim they have no control over either. I am not paying a SHOP FEE, let alone they crazy dealer fees which is just more money in the dealers pocket. They make enough why should I fatten there wallets any further. I wasn't paying for shop rags, disposal of fluids etc which is what they explained the fee covered when what did they use. They changed a sensor. Give it to me and I can get rid of it. Anyways, I had my spouse call because we have had EVERYTHING done at Rountree Moore Toyota since I have owned this vehicle from Service and Maintenance, alignments, rotations and most recently new tires. You would think us being loyal customers over the years would merit but not her anymore. We both have bought numerous vehicles from this dealership over the past 10 plus years but I can't assure them from this day forward that will be a thing of the past. They don't appreciate the busy and it's been that way for some time. Since their buyout they have went down hill on the sales and service side. Long story short my husband called and was told they would remove the shop fee. I went to check out and told the cashier and she went to get Ivan and we argued over the fee and I ended up paying it. Mitchell came around with an updated invoice but it was too late. It was my fault. At this stage I was too angry to wait for them to refund the charge with the fee to charge back the service without it. Why isn't a customers word good enough? I realize there are people always wanting something for nothing but I have always been fair and paid what I was charged. In this case from start to finish has been horrible and I regret even having it replaced. I am concerned constantly that the light will come back on and don't trust the work that was performed. I can only pray it's truly fixed for the amount of money spent. I have lost all trust in Rountree Moore Toyota and used to they were about the only Rountree Dealership that I would tell people you could trust. I guess those days have ended as well. I won't be using them to any maintenance in the future not even an oil change. They have truly disappointed me and lost the business of a truly loyal Rountree Moore Toyota Customer. I hope this helps someone else in my situation going forward because I wouldn't want this to happen to anyone else. People work hard for there money this day and time and when it comes down to me losing time from work over a situation that should have been resolved 2 weeks ago and was just an educated guess speaks volumes. Hope this helps others going forward. I pray you NEVER have the experience I have had.

Nov 13, 2018

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Great Experience

Friendly, knowledgeable staff ... the young man who helped me was very accommodating and cordial, and acted in a professional manner. Overall very pleased with the service I received for my 2018 Toyota Avalon.

Nov 11, 2018

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Not happy with OVER ONE HOUR oil change

I was VERY DISSATISFIED with the fact that it took OVER ONE HOUR to change my oil. I even had an appointment at 11:30! At 12:45 I went to see how much longer it was going to take. A young guy at the cashier's desk went to go check because no one was answering the phone. He said they were finishing up when he came back. About 5 minutes later Ivan came and gave me my paperwork. When I went to get in my van, it wasn't even vacuumed!! I went back inside and said, "Is vacuuming not s part of this service anymore?!?" I was told, "Well, we're in the middle of switching detail people." Sooooo.....it took OVER an hour to change my oil AND I didn't get the front of the van vacuumed, AND no one bothered to tell me until I got in my van. I have had a good experience before, but this one was ONE star. SO FRUSTRATED!!! AND NOT happy!!!! 😡😠

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Graham Dyck

Graham Dyck

Business Manager
Recent Reviews

May 30, 2020

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Pat was amazing to work with. No nonsense and very...

Pat was amazing to work with. No nonsense and very knowledgeable. This is our second car purchased from ROUNTREE Moore and will definitely be back for our next car need.

May 29, 2020

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Very helpful, confident, professional staff. Did not...

Very helpful, confident, professional staff. Did not pressure about buying, then after no pressure to push other products. Very clean and professional building. Enjoyable process.

May 26, 2020

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Round tree Moore Toyota was a pleasure to work with. I...

Round tree Moore Toyota was a pleasure to work with. I am not much of a negotiator and I normally know what I am willing to pay before I ever go to the dealership. One of my main tests is to see what the lowest price is straight out and how that measures up to my personal research. Roundtree moore Toyota was spot on. They were honest and direct and worked a great deal for me and my wife. Thank you for your straight and honest business deals for you customer. A special thanks to ms. Heather Green She was a joy the entire time, she was prompt, professional, personable, attentive and has an amazing personality that made me feel comfortable and at ease. Thank you so much you are awesome!

May 25, 2020

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I really do appreciate the excellent service provide by...

I really do appreciate the excellent service provide by everyone involved in my purchasing of my vehicle. Thanks a million guys for your excellent service.

May 23, 2020

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Thanks to Rashaad and Tony and thes staff at Rountree,...

Thanks to Rashaad and Tony and thes staff at Rountree, very satisfied with my new car, looking for a new set of wheels go here

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Tony Frierson

Tony Frierson

Sales Manager
Dealership Experience 1 years 7 months
Recent Reviews

May 26, 2020

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Round tree Moore Toyota was a pleasure to work with. I...

Round tree Moore Toyota was a pleasure to work with. I am not much of a negotiator and I normally know what I am willing to pay before I ever go to the dealership. One of my main tests is to see what the lowest price is straight out and how that measures up to my personal research. Roundtree moore Toyota was spot on. They were honest and direct and worked a great deal for me and my wife. Thank you for your straight and honest business deals for you customer. A special thanks to ms. Heather Green She was a joy the entire time, she was prompt, professional, personable, attentive and has an amazing personality that made me feel comfortable and at ease. Thank you so much you are awesome!

May 25, 2020

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I really do appreciate the excellent service provide by...

I really do appreciate the excellent service provide by everyone involved in my purchasing of my vehicle. Thanks a million guys for your excellent service.

May 23, 2020

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Thanks to Rashaad and Tony and thes staff at Rountree,...

Thanks to Rashaad and Tony and thes staff at Rountree, very satisfied with my new car, looking for a new set of wheels go here

May 22, 2020

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Very pleased with my purchase, tha ks to Rashaad and...

Very pleased with my purchase, tha ks to Rashaad and Tony. I recommend anyone looking for a new or used vehicle or truck or SUV stop in.

May 12, 2020

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Excellent customer service! They listened to what I...

Excellent customer service! They listened to what I wanted and didn’t try to push anything in me. I’ve told friends about this dealership and will continue to work with them😊

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Michael Howerton

Michael Howerton

Sales & Lease Consultant

15 Reviews
Certified
Recent Reviews

Jun 01, 2020

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Made my day

Bought a used 4runner sight unseen from NC Michael was the main reason Very responsive and sent me pictures he took with his own phone. Thanks

May 07, 2020

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Rountree toyota was great, Everyone was so understanding...

Rountree toyota was great, Everyone was so understanding and honest with us. My wife was going thru some difficult times but with all their friendliness and kind words made her day. They provide such a positive experience for us. I will definitely recommend them. In

Apr 25, 2020

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Had good experience at the dealership. Had to go back and...

Had good experience at the dealership. Had to go back and forth to get our best deal, but in the end, we were pleased with the deal we received.

Feb 19, 2020

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They went above and beyond to get me in a car that was...

They went above and beyond to get me in a car that was within my price range and still the model of car I wanted. It took more time then I am use to but it was worth it in the end.

Jan 21, 2020

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Did a great job finding the vehicle we wanted and getting...

Did a great job finding the vehicle we wanted and getting it here. She made the closing of the sale painless and almost enjoyable Thanks

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Gus Rentz

Gus Rentz

Sales & Lease Consultant
Recent Reviews

May 27, 2020

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Can’t thank these people enough.... I flew in from...

Can’t thank these people enough.... I flew in from Connecticut .....they went above and beyond.. .top notch service .... I highly recommend doing business with them.

May 25, 2020

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I really do appreciate the excellent service provide by...

I really do appreciate the excellent service provide by everyone involved in my purchasing of my vehicle. Thanks a million guys for your excellent service.

Jan 09, 2020

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This is our 4th vehicle buying from Mr. Rentz. A true...

This is our 4th vehicle buying from Mr. Rentz. A true professional and very easy to work with. Will buy future vehicles from Gus Rentz

Nov 07, 2019

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Listens to the needs of the customer and then works hard...

Listens to the needs of the customer and then works hard to help the customer get what they want and not go over their budget😉

Sep 16, 2019

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My experience with this dealership is great.

This the dealership I have ever dealt with in 50 plus years of buying vehicles. I have purchased 8 Tindras and 3 Sequias from these folks, especially from Gus Rentz.

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Patricia Riley

Patricia Riley

Acquisition Director
Dealership Experience 8 years 2 months
Industry Experience 39 years 5 months
Moved to Lake City from the Tampa Bay Area in 1991. I am married, a mother, grandma, and great grandma. I was a horse owner since age 3 until recently. I am an animal lover, appreciate nature and all the wonderful things it gives us. I am a Christian. Honesty and integrity are my by-laws.
Recent Reviews

May 30, 2020

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Pat was amazing to work with. No nonsense and very...

Pat was amazing to work with. No nonsense and very knowledgeable. This is our second car purchased from ROUNTREE Moore and will definitely be back for our next car need.

Mar 06, 2020

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Change my lease to own buy a bigger carThey worked with...

Change my lease to own buy a bigger car They worked with my budget all things were done in one day. I did not agree with Dennis trying to sell all warranties.

Feb 26, 2020

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We had a great sales person in pat Riley she’s very...

We had a great sales person in pat Riley she’s very knowledgeable about the vechicles and all aspects of the experience of buying a new car. She is truly an asset to your dealership!

Oct 13, 2019

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Amazing costumer service

I went for some information and end up signing 2 vehicles.their services was friendly and professional.made me feel comfortable on every step of the way...i strongly recommend it.

Sep 30, 2019

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My whole experience was very good very straightforward...

My whole experience was very good very straightforward not a bunch of back and forth which I like the straightforward approach. My salesperson Pat was very professional and helpful and the manager also was very professional

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Ashley O'Cain

Ashley O'Cain

Service Advisor
Dealership Experience 1 years 10 months
Industry Experience 3 years 2 months
Recent Reviews

Jun 01, 2020

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Employee Rating

Really enjoyed working with Heather Green. Sales is...

Really enjoyed working with Heather Green. Sales is super. Can't say same for service. Probably won't go to roundtree for service. 5000 mile check up a waste of time. If a problem at 5000 then would call.

Jan 30, 2020

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Kasey and Gavin were a pleasure to deal with

From the time she and I talked on the phone about the vehicle I was interested in until I actually purchased and drove it out of the sales lot, Kasey was extremely helpful, informative, and easy to deal with...especially since it was such a cold and windy afternoon. Ashley in the service department was also very pleasant and helpful with setting up upcoming service appointments. Gavin got me the best financing deal he could find and made the loan process go smoothly. All three made the entire experience a very pleasant one.

Dec 25, 2019

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Service

The service department is awesome I always took my Highlander to them. They always service my automobiles they do my oil changes and maintenance they let me know if there is something wrong

Nov 18, 2019

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NEW2019TUNDRAOWNER. Not very pleased with this...

NEW2019TUNDRAOWNER. Not very pleased with this dealership. I take my truck elsewhere for ALL my needs. ILL NEVER PURCHASE HERE AGAIN! RATE 0 STARS!!! 1

Sep 23, 2019

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I went there looking for a new truck.

It was very pleasant I had went to see Heather that had sold me my car last year my Highlander which I love. She was all so I spoke with JJ he was very nice and did his very best to work with us and help us get what we wanted. This is the best dealership that I have been to they do not force things on you they let you look and choose from what you want you just tell them and they give you a few options and help you find it again I would recommend this to anyone that shopping for a new car.

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Mitchell Summerlin

Mitchell Summerlin

Service Advisor
Recent Reviews

May 13, 2020

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Mitchell is amazing! We were traveling from Chattanooga...

Mitchell is amazing! We were traveling from Chattanooga to Tampa and the Check engine light came on. This was the closest dealership to our current location. We called and Mitchell said to bring the car in and they would look at it. He took care of us immediately and was able to get us back on the road within a few hours. Mitchell was able to save the day and we are beyond satisfied! Thank you for being our Hero!!

Apr 16, 2020

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The sales experience is great I wound buy 2 cars with...

The sales experience is great I wound buy 2 cars with then in a 2 weeks period if I wasn’t that satisfied. Thumbs up to the Saleman, Sales manager, Finance guy! I’ll buy again in the future! I just need to make a bigger garage!

Feb 12, 2020

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After the sale I am having problems with them returing my...

After the sale I am having problems with them returing my calls. Other than that It was a pleasure doing business with y'all.I have coming here for years and have referred family members and friends.

Feb 10, 2020

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We started out trying to repair our old car. Mitchell was...

We started out trying to repair our old car. Mitchell was nothing less than fantastic to work with, even though it was ultimately not worth repairing. We ended trading up instead. I had nothing but good experiences buying here and my new car is awesome. John Scobie was so nice and really listened to get me in a car that worked for our family.

Feb 03, 2020

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ROUNTREE MOORE Toyota went above and beyond on taking...

ROUNTREE MOORE Toyota went above and beyond on taking care of me. Came in for an oil change and left with a new Toyota Tacoma !

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Marissa Mazzamuto

Marissa Mazzamuto

Sales & Lease Consultant

13 Reviews
Certified
Contact Me
Dealership Experience 8 months
Industry Experience 1 years 1 months
Recent Reviews

May 06, 2020

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Employee Rating

Very Nice People, they all teamed up together to make the...

Very Nice People, they all teamed up together to make the sale happen and make my experience great. GM even had to get involved, to make something happen. It was stressful but they made it a little easier. A huge Thank you to Gavin, for all the help in the following couple weeks after as well. He help ease my mind as a financial situation had occurred on their behalf 10 days after I signed a contract. They all are sweet people and worked hard to get things resolved!!!

Mar 06, 2020

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My sales experience with Marissa was AMAZING!! She is...

My sales experience with Marissa was AMAZING!! She is very knowledgeable about vehicles and went to great lengths to find the exact vehicle that I was looking to purchase. She even had to travel to another dealership to bring it to me. She totally rocks. Thanks girl !! I will let everyone know about you and where you work and as always this Queen loves her Lexus!!!

Mar 01, 2020

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I purchased a 2020 Camry SE! Marissa was great! She was...

I purchased a 2020 Camry SE! Marissa was great! She was honest with me about pricing, showed me different cars in my price range. She did an amazing job. Customer service was A1

Feb 20, 2020

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Great dealership and employees. They helped me with...

Great dealership and employees. They helped me with everything I needed and weren't pushy about it. They made sure I left knowing everything I needed to know about my vehicle.

Feb 20, 2020

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Employee Rating

Great customer service, knowledgeable about vehicles,...

Great customer service, knowledgeable about vehicles, professional and courteous. Sales person was willing yo the extra mile to ensure we found the right vehicle for us.

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Tori Ferencz

Tori Ferencz

Customer Relations
Dealership Experience 5 years 2 months
Recent Reviews

May 08, 2020

Dealership Rating
Employee Rating

Everyone there was so friendly and made my experience so...

Everyone there was so friendly and made my experience so comfortable and easy. Heather was so friendly, knowledgeable, and willing to go the extra mile to make sure I was satisfied with everything through the whole process.

Aug 19, 2019

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For John Scobie

John, it was an easy experience purchasing a vehicle and we have purchased many in the past. The difference-maker was your professional demeanor, helpfulness and overall courtesy. You made the entire purchase extremely easy. When you know the product that you are selling as well as you do Janet and myself felt very much at ease with no pressure involved. I would also like to commend the dealership for their overall professionalism, inventory stock and cleanliness of the dealership. Thank you again, Janet Eagleson and Bruce Zwillman

Feb 26, 2019

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Used Tacoma Purchase

Overall great experience buying a used Tacoma TRD Off Road. The sales people did not pressure and were enjoyable to work with. Heather Green did a great job! But, everyone we came into contact with was pleasant. I would recommend this dealership to anyone looking for. Toyota.

Jan 29, 2019

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Easy car buying

I want to thank the sales team as well as the financial department for making the whole buying experience easy. I would definitely recommend to friends and family.

Jan 27, 2019

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Very good

Everyone was very nice but very professional. Answered all my questions . Would recommend them. We've dealt with them in the past. Our salesman was very good.

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Joe Koziol

Joe Koziol

Sales Manager
Recent Reviews

May 12, 2020

Dealership Rating
Employee Rating

Excellent customer service! They listened to what I...

Excellent customer service! They listened to what I wanted and didn’t try to push anything in me. I’ve told friends about this dealership and will continue to work with them😊

Apr 16, 2020

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Employee Rating

The sales experience is great I wound buy 2 cars with...

The sales experience is great I wound buy 2 cars with then in a 2 weeks period if I wasn’t that satisfied. Thumbs up to the Saleman, Sales manager, Finance guy! I’ll buy again in the future! I just need to make a bigger garage!

Mar 28, 2020

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Employee Rating

Fernando is a wonderful salesman. He will listen to the...

Fernando is a wonderful salesman. He will listen to the needs of the customer and work hard to get them a wonderful deal. He will go all day if that is what it takes to make sure the customer is extremely happy.

Feb 03, 2020

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Employee Rating

ROUNTREE MOORE Toyota went above and beyond on taking...

ROUNTREE MOORE Toyota went above and beyond on taking care of me. Came in for an oil change and left with a new Toyota Tacoma !

Jan 13, 2020

Dealership Rating
Employee Rating

From beginning to end this experience was very easy....

From beginning to end this experience was very easy. Kasey, Joe and Gavin did an amazing job. I would definitely buy from this dealership again.

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Ray Sheldon

Ray Sheldon

Sales & Lease Consultant
Recent Reviews

May 14, 2020

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Employee Rating

Mr. Ray was very helpful and provided great service. I...

Mr. Ray was very helpful and provided great service. I will prefer more customers to look into this dealership. The entire dealership was very helpful.

May 14, 2020

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Everyone was awesome!! Ray is the best!! It was fast and...

Everyone was awesome!! Ray is the best!! It was fast and smooth! There was a young girl that was friendly and sweet! Great place to be

Mar 27, 2020

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Traded in my car and had a great time loved Javier was...

Traded in my car and had a great time loved Javier was the best salesman I’ve ever met, great people and very friendly and helpful staff!

Feb 11, 2020

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Even though my deal was very difficult Ray hung in there...

Even though my deal was very difficult Ray hung in there with me till I was in the vehicle that I wanted and not what the bank would put me in. I will definitely bring more business to him and this dealership.

Dec 10, 2019

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My experience at Rountree Moore Toyota was above...

My experience at Rountree Moore Toyota was above exceptional. Their staff displayed professionalism to the max, my best car buying experience ever! They are awesome!

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Rashaad Rembert

Rashaad Rembert

Sales & Lease Consultant
Recent Reviews

May 28, 2020

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Employee Rating

Amazing! I went in not really knowing what I wanted or...

Amazing! I went in not really knowing what I wanted or where I would stand with my car I was still paying on and the staff was exceptional and was able to help me out and I left in the vehicle that was perfect for me!

May 27, 2020

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Excellent Salesperson - Rashaad

Excellent communication skills. Excellent after sales service. I had issues the tint all windows had bubbles and the edge were not cut the exact measurement. They went ahead and redo the whole car. Appreciate the after sales service. I cant submit a review for the service yet as i have to get my first service. I would definitely recommend him to be your salesperson. Look for him if you have plans of purchasing at this dealership.

May 23, 2020

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Thanks to Rashaad and Tony and thes staff at Rountree,...

Thanks to Rashaad and Tony and thes staff at Rountree, very satisfied with my new car, looking for a new set of wheels go here

May 22, 2020

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Very pleased with my purchase, tha ks to Rashaad and...

Very pleased with my purchase, tha ks to Rashaad and Tony. I recommend anyone looking for a new or used vehicle or truck or SUV stop in.

May 06, 2020

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We came to this dealership with an issue from a sister...

We came to this dealership with an issue from a sister dealership and they went above and beyond to do the right thing. Thank you to all involved from service to sales.

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Rudy Riviere

Rudy Riviere

Parts Manager
Recent Reviews

Apr 16, 2020

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Employee Rating

The sales experience is great I wound buy 2 cars with...

The sales experience is great I wound buy 2 cars with then in a 2 weeks period if I wasn’t that satisfied. Thumbs up to the Saleman, Sales manager, Finance guy! I’ll buy again in the future! I just need to make a bigger garage!

Apr 09, 2020

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This is the 3rd vehicle I have bought from Roundtree...

This is the 3rd vehicle I have bought from Roundtree Toyota and it has always been a pleasure working with the sales staff and service department. No pushy sales tactics and the staff are very friendly, knowledgable and accommodating. I look forward to continued business with them in the future. REQUEST: Please place me on your e-mail and mailing list for service and sales promotions.

Jan 09, 2020

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This is our 4th vehicle buying from Mr. Rentz. A true...

This is our 4th vehicle buying from Mr. Rentz. A true professional and very easy to work with. Will buy future vehicles from Gus Rentz

Nov 07, 2019

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Listens to the needs of the customer and then works hard...

Listens to the needs of the customer and then works hard to help the customer get what they want and not go over their budget😉

Sep 23, 2019

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Employee Rating

I went there looking for a new truck.

It was very pleasant I had went to see Heather that had sold me my car last year my Highlander which I love. She was all so I spoke with JJ he was very nice and did his very best to work with us and help us get what we wanted. This is the best dealership that I have been to they do not force things on you they let you look and choose from what you want you just tell them and they give you a few options and help you find it again I would recommend this to anyone that shopping for a new car.

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J.T. Hopkins

J.T. Hopkins

Service Advisor
Recent Reviews

May 06, 2020

Dealership Rating
Employee Rating

We came to this dealership with an issue from a sister...

We came to this dealership with an issue from a sister dealership and they went above and beyond to do the right thing. Thank you to all involved from service to sales.

Apr 09, 2020

Dealership Rating
Employee Rating

This is the 3rd vehicle I have bought from Roundtree...

This is the 3rd vehicle I have bought from Roundtree Toyota and it has always been a pleasure working with the sales staff and service department. No pushy sales tactics and the staff are very friendly, knowledgable and accommodating. I look forward to continued business with them in the future. REQUEST: Please place me on your e-mail and mailing list for service and sales promotions.

Mar 06, 2020

Dealership Rating
Employee Rating

Change my lease to own buy a bigger carThey worked with...

Change my lease to own buy a bigger car They worked with my budget all things were done in one day. I did not agree with Dennis trying to sell all warranties.

Feb 12, 2020

Dealership Rating
Employee Rating

After the sale I am having problems with them returing my...

After the sale I am having problems with them returing my calls. Other than that It was a pleasure doing business with y'all.I have coming here for years and have referred family members and friends.

Dec 25, 2019

Dealership Rating
Employee Rating

Service

The service department is awesome I always took my Highlander to them. They always service my automobiles they do my oil changes and maintenance they let me know if there is something wrong

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Michael Abney

Michael Abney

Service Advisor
Recent Reviews

Mar 28, 2020

Dealership Rating
Employee Rating

Fernando is a wonderful salesman. He will listen to the...

Fernando is a wonderful salesman. He will listen to the needs of the customer and work hard to get them a wonderful deal. He will go all day if that is what it takes to make sure the customer is extremely happy.

Jan 20, 2020

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Employee Rating

Repairs

Recently, my wife and I were returning home from Texas when we had a problem with our '13 Tundra just outside Lake City. Not wanting to be stranded by the highway, we immediately set course for the nearest Toyota store, which was Roundtree-Moore. It was later in the afternoon but they immediately took the truck into the shop and began servicing it. BTW, there was no check engine light and, therefore, no computer codes to assist. By about 4:00. maybe 4:15, the service advisor, Michael, told us the mechanic, their No. 1 guy, had diagnosed the problem to be a bad fuel pump. $1,159. But it was so late in the day, we'd have to stay overnight. The trip's purpose was to pickup a new camper in Rice, Texas and Roundtree-Moore was gracious enough to allow us to stay in our camper on the lot overnight waiting for the repair the next day. Michael and the Acquisitions Manager both took time to offer valet, suggest best nearby restaurants and offer other assurances. They both went out of their way to inform us and make us comfortable. Kudos to them both. However...next day, repair was completed by 9:30 and we were on the road soon thereafter only to reach Kingsland, GA, buy fuel and the same problem arose again. I immediately called my local mechanic, started describing the issue and, before I could finish, he diagnosed the problem as a stuck purge valve, a relatively inexpensive fix. Said he'd seen it many times with Toyotas. To be fair, the fuel pump checked at about 3/4 correct output so there was a problem-in-the-waiting there but it wasn't THE problem. Long story short...Roundtree-Moore impressed as a great dealership with professional and courteous staff. I'd be happy to purchase a vehicle there. But, in our case, the service department proved inadequate. I can't recommend service department since I spent so much and the problem was not be resolved.

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Talal Dorchy

Talal Dorchy

Sales & Lease Consultant
Contact Me
Dealership Experience 7 months
Recent Reviews

Mar 06, 2020

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Employee Rating

Change my lease to own buy a bigger carThey worked with...

Change my lease to own buy a bigger car They worked with my budget all things were done in one day. I did not agree with Dennis trying to sell all warranties.

Jan 04, 2020

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Satisfied

It was an Awesome experience for my first time being at the dealership. Everyone was super nice! I would recommend anyone who's looking to purchase a new vehicle to go to Roundtree Moore Toyota! Happy wife! Happy Life! Thanks Tala and the rest of Roundtree team members.

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Kay Greene

Kay Greene

Cashier
Recent Reviews

May 06, 2020

Dealership Rating
Employee Rating

We came to this dealership with an issue from a sister...

We came to this dealership with an issue from a sister dealership and they went above and beyond to do the right thing. Thank you to all involved from service to sales.

Apr 16, 2020

Dealership Rating
Employee Rating

The sales experience is great I wound buy 2 cars with...

The sales experience is great I wound buy 2 cars with then in a 2 weeks period if I wasn’t that satisfied. Thumbs up to the Saleman, Sales manager, Finance guy! I’ll buy again in the future! I just need to make a bigger garage!

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James Simpson

James Simpson

Inventory Manager
Dealership Experience 6 years 2 months
Industry Experience 6 years 2 months
Recent Reviews

Apr 07, 2019

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Employee Rating

Great sales

The salesman/ladies at Roundtree go above an beyond there duties. It took us awhile to get the vehicle but they did everything they needed to and we were approved. Great work guys!!!

Jan 29, 2019

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Easy car buying

I want to thank the sales team as well as the financial department for making the whole buying experience easy. I would definitely recommend to friends and family.

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Kaila Poseley

Kaila Poseley

Service Advisor
Recent Reviews

Jan 03, 2020

Dealership Rating
Employee Rating

Very Satisfied

Marissa was my sales lady she was all about getting me the truck I bought.& She had to go to N.C. to pick it up.she's a go getter.& Dennis the finance manager was very helpful in getting me financed after I was turned down by my bank.He got the financing done & was very helpful at explaining my warranty and maintenance.

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